Expanding evaluation to progress strategic communication: Beyond message tracking to open listening

J Macnamara, A Gregory - Future Directions of Strategic …, 2020 - taylorfrancis.com
Management writer Tom Peters noted that what gets measured is what gets done in
organizations. Therefore, measurement and evaluation models and approaches provide …

[图书][B] Strategic communication: An introduction

J Falkheimer, M Heide - 2018 - taylorfrancis.com
Strategic communication comprises different forms of goal-oriented communication inside
and between organizations, their stakeholders and the society. Strategic communication is …

Organizational listening: Addressing a major gap in public relations theory and practice

J Macnamara - Journal of Public Relations Research, 2016 - Taylor & Francis
An extensive body of literature theorizes public relations as two-way communication,
dialogue, and relationships between organizations and their publics. Although there are …

Is Strategic Communication too important to be left to Communication Professionals?: Managers' and coworkers' attitudes towards strategic communication and …

J Falkheimer, M Heide, H Nothhaft, S Von Platen… - Public Relations …, 2017 - Elsevier
The article is based upon empirical data from a Swedish three-year research project entitled
“Communicative Organizations”, investigating the value of communication for organizations …

How communication departments contribute to corporate success: The communications contributions framework

A Zerfass, SC Volk - Journal of Communication Management, 2018 - emerald.com
Purpose The purpose of this paper is to clarify and demonstrate the core contributions of
communication departments to organizational success beyond traditional ideas of …

[图书][B] Exploring internal communication: Towards informed employee voice

MK Ruck - 2015 - books.google.com
This third edition of Exploring Internal Communication includes new chapters on the history
of internal communication, the evolution of employee engagement, the current state of …

Public relations ethics in the 21st century: a state-of-the-field review

M Jackson, E Chorazy, MD Sison… - Journal of Communication …, 2022 - emerald.com
Purpose To conduct a systematic review of public relations ethics (PRE) research and
scholarship in the 21st century and suggest future research directions. The study is …

Strategic role of public relations in enterprise strategy, governance and sustainability—A normative framework

B Steyn, L Niemann - Public Relations Review, 2014 - Elsevier
The purpose of the study was to suggest a normative framework for the development of an
organization's enterprise (societal role/stakeholder) strategy, indicating its relationship with …

[图书][B] Positioning theory and strategic communication: A new approach to public relations research and practice

M James - 2014 - taylorfrancis.com
In public relations, people talk about positioning an idea, a persona, a political ideal, an
ideology–but what are they talking about? Why do some positions taken by organizations …

Unpacking the relationship between organizational culture and excellent leadership in public relations: An empirical investigation

J Meng - Journal of Communication Management, 2014 - emerald.com
Purpose–By looking into the relationship between organizational culture and excellent
leadership in public relations, the purpose of this paper is bifold: first, how and to what extent …