Digital transformation has become a research focus in recent years. Likewise, internal
communication (IC) is one of the fastest‐growing specialisations in public relations and …

Workplace technologies are more central to working in organisations than ever before.
These technologies began as instrumental aids to support office work of individuals but have …

This study examined communication strategies used by organizations to encourage
employee participation on internal social media and analyzed whether employees' internal …

Purpose The purpose of this paper is to explore whether internal social media (ISM)
introduces a new kind of participatory communication within organizations that is capable of …

Purpose The purpose of this article is to critically analyze the existing literature on internal
social media (ISM) within the context of internal communication, aiming to provide a more …

Purpose The purpose of this paper is to explore the challenges associated with introducing
internal social media (ISM) into organizations in order to help them reap the benefits of …

Organizations increasingly use internal social media (ISM) as part of their internal
communication strategy (Cardon and Marshall, 2015; Sievert and Scholz, 2017) since ISM …

We examined employee voice as the mediator in the social media use–employee innovative
behavior relationship in the current Web 2.0 age. We used structural equation modeling to …

Corporate social media policies construct what Herndl and Licona term “constrained
agency,” an ambiguous, contradictory agent function. Drawing on an analysis of 31 …

Purpose: This study determines the possibility of public service innovation to meet the rapid
changes in information technology (IT) and the need for new governance by analyzing three …