A Bermuda triangle? A Review of method application and triangulation in user experience evaluation

I Pettersson, F Lachner, AK Frison, A Riener… - Proceedings of the 2018 …, 2018 - dl.acm.org
User experience (UX) evaluation is a growing field with diverse approaches. To understand
the development since previous meta-review efforts, we conducted a state-of-the-art review …

[HTML][HTML] Evaluation of user experience in human–robot interaction: a systematic literature review

A Apraiz, G Lasa, M Mazmela - International Journal of Social Robotics, 2023 - Springer
Industry 4.0 has ushered in a new era of process automation, thus redefining the role of
people and altering existing workplaces into unknown formats. The number of robots in the …

Understanding, scoping and defining user experience: a survey approach

ELC Law, V Roto, M Hassenzahl… - Proceedings of the …, 2009 - dl.acm.org
Despite the growing interest in user experience (UX), it has been hard to gain a common
agreement on the nature and scope of UX. In this paper, we report a survey that gathered …

Developing elements of user experience for mobile phones and services: survey, interview, and observation approaches

J Park, SH Han, HK Kim, Y Cho… - Human Factors and …, 2013 - Wiley Online Library
The term user experience (UX) encompasses the concepts of usability and affective
engineering. However, UX has not been defined clearly. In this study, a literature survey …

User experience framework that combines aspects, dimensions, and measurement methods

M Zarour, M Alharbi - Cogent Engineering, 2017 - Taylor & Francis
Successful software products necessitate users' satisfaction when experiencing the use of
the software. This is not only determined by the software functionalities and completeness …

[PDF][PDF] Classifying and selecting UX and usability measures

N Bevan - International Workshop on Meaningful Measures: Valid …, 2008 - academia.edu
There are many different types of measures of usability and user experience (UX). The
overall goal of usability from a user perspective is to obtain acceptable effectiveness …

[PDF][PDF] User experience: challenges and opportunities

AH Allam, HM Dahlan - Journal of information systems …, 2013 - seminar.utmspace.edu.my
User expectations, motivations and feelings when using a product or encountering a system
have urged the need to investigate beyond the traditional functionality and usability …

Valence method for formative evaluation of user experience

M Burmester, M Mast, K Jäger, H Homans - Proceedings of the 8th ACM …, 2010 - dl.acm.org
This paper describes a method for formative evaluation of the user experience based on the
user experience model of Hassenzahl [11]. It captures positive and negative feelings during …

The state of user experience evaluation practice

R Alves, P Valente, NJ Nunes - … of the 8th Nordic Conference on Human …, 2014 - dl.acm.org
Despite the growing importance for practice, user experience is often a blurry and doubtful
concept both for newcomers and for the industry. Such ambiguity stems from a emergent …

[HTML][HTML] Automotive UX design and data-driven development: Narrowing the gap to support practitioners

P Ebel, J Orlovska, S Hünemeyer, C Wickman… - Transportation Research …, 2021 - Elsevier
The development and evaluation of In-Vehicle Information Systems (IVISs) is strongly based
on insights from qualitative studies conducted in artificial contexts (eg, driving simulators or …