Purpose Corruption within the Nigerian Government–at all levels–is endemic and a major
problem. While there is ample evidence to buttress this fact, its effects are having a negative …

E-governance is a process that aims to enhance a government's ability to simplify all the
processes that may involve government, citizens, businesses, and so on. The rapid …

This study aims to explain factors that have influenced the e-government service quality in
Kuwait during the Coronavirus Disease 2019 (COVID-19) pandemic. Data is collected data …

This study examines how accountability indicators predict service delivery in local
government authorities in Dodoma using a cross-sectional design with a sample size of 399 …

Due to the expansion of cybercrime and cyberwarfare, the necessity for cyber security has
recently expanded substantially. There are several trends in cyber security, but the most …

Governments globally are increasingly leveraging digital platforms to enhance citizen
engagement amidst the ongoing digital transformation. In this context, municipal …

User participation in the design of governmental digital services remain a latent policy
stance in South Africa despite its benefits to address public service challenges in the …

Electronic services in information society provide significant opportunities of meeting the
needs of such society, including those fulfilled by public administration. However, in order for …

This study attempts to explore the contextual factors that play a significant role in promoting
collaborative governance using mobile phones in developing countries. The study utilises …

This literature review used and expanded Cardullo & Kitchin's (2018)“scaffold of smart
citizen participation” to classify the participation level found in the smart governance …