Above and beyond: A scoping review of domains and applications for human-drone interaction
V Herdel, LJ Yamin, JR Cauchard - … of the 2022 CHI Conference on …, 2022 - dl.acm.org
Interacting with flying objects has fueled people's imagination throughout history. Over the
past decade, the Human-Drone Interaction (HDI) community has been working towards …
past decade, the Human-Drone Interaction (HDI) community has been working towards …
Who's laughing nao? examining perceptions of failure in a humorous robot partner
Social robots are being deployed to interact with people in various scenarios, where they
are expected to in-corporate human-like conversational strategies to achieve flu-ency in …
are expected to in-corporate human-like conversational strategies to achieve flu-ency in …
Humorous robotic behavior as a new approach to mitigating social awkwardness
Social awkwardness is a frequent challenge to healthy social interactions and can
dramatically impact how people feel, communicate and behave. It is known that humor can …
dramatically impact how people feel, communicate and behave. It is known that humor can …
Chatbots in complaint handling: the moderating role of humor
JE Park, A Fan, L Wu - International Journal of Contemporary …, 2024 - emerald.com
Purpose Artificial intelligence (AI) powered chatbot technology is increasingly used to
handle customer complaints in the service recovery process. Built on the justice theory, this …
handle customer complaints in the service recovery process. Built on the justice theory, this …
Supervising or assisting? The influence of virtual anchor driven by AI–human collaboration on customer engagement in live streaming e-commerce
Y Zhang, XY Wang, X Zhao - Electronic Commerce Research, 2023 - Springer
Digital technologies such as artificial intelligence (AI) are driving the growth of live-streaming
e-commerce. As a result, a rising number of virtual anchors who are appearing in live …
e-commerce. As a result, a rising number of virtual anchors who are appearing in live …
Augmenting Human Teams with Robots in Knowledge Work Settings: Insights from the Literature
Recent developments in large language models open doors for AI and robots to augment
knowledge workers and teams in a variety of domains, such as customer service, data …
knowledge workers and teams in a variety of domains, such as customer service, data …
Polite and unambiguous requests facilitate willingness to help an autonomous delivery robot and favourable social attributions
A Boos, M Zimmermann, M Zych… - 2022 31st IEEE …, 2022 - ieeexplore.ieee.org
Robots are increasingly involved in tasks that require them to navigate social spaces shared
with humans. Following social norms is considered a key requirement for such robots to …
with humans. Following social norms is considered a key requirement for such robots to …
Designing non-verbal humorous gestures for a non-humanoid robot
Humor has various positive implications for our daily lives, and it has shown to improve
human-robot interaction as well. To date, humor has been applied to robots that mimic …
human-robot interaction as well. To date, humor has been applied to robots that mimic …
Why do you think this joke told by robot is funny? The humor style matters
Humor usually plays a positive role in social activities. We posit that endowing a social robot
with humor ability can enhance expressive human-robot interaction. People's perception on …
with humor ability can enhance expressive human-robot interaction. People's perception on …
Students' views on intelligent agents as assistive tools for dealing with stress and anxiety in social situations
Mental health problems are on the rise among university students. Many students face
overwhelming stress and anxiety when participating in different activities and interacting with …
overwhelming stress and anxiety when participating in different activities and interacting with …