The influence of e-satisfaction on users'e-loyalty toward e-wallet payment apps: a mediated-moderated model

M Al-Okaily - International Journal of Emerging Markets, 2023 - emerald.com
Purpose The purpose of this study is to investigate the antecedent factors influencing e-
loyalty toward e-wallet payment apps in developing countries (eg Jordan). This study also …

Measuring customer satisfaction in electronic commerce: The impact of e-service quality and user experience

XJ Mamakou, P Zaharias, M Milesi - International Journal of Quality & …, 2023 - emerald.com
Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user
experience | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Continued intention to use of M-Banking in Jordan by integrating UTAUT, TPB, TAM and service quality with ML

EM Abu-Taieh, I AlHadid, S Abu-Tayeh… - Journal of Open …, 2022 - mdpi.com
Mobile banking is a service provided by a bank that allows full remote control of customers'
financial data and transactions with a variety of options to serve their needs. With m-banking …

Towards an understanding of FinTech users' adoption: Intention and e-loyalty post-COVID-19 from a developing country perspective

AF Alkhwaldi, EE Alharasis, M Shehadeh… - Sustainability, 2022 - mdpi.com
Earlier literature has shown that the implementation of FinTech innovations is not only
determined by banks, financial institutions, or government support, but also by the …

Dimensions and outcomes of electronic service quality in the GCC countries

M Thanasi-Boçe, A Kulakli - … Journal of Quality and Service Sciences, 2023 - emerald.com
Purpose The rapid growth of e-commerce and the increasing importance of online services
have prompted the need for managers to understand what consumers value most in online …

Examining the antecedents and outcomes of smart government usage: An integrated model

O Hujran, MM Al-Debei, AS Al-Adwan… - Government Information …, 2023 - Elsevier
Smart government is viewed as the highest modernization stage of public agencies.
Governments seek to employ disruptive technologies to substantially transform government …

Predictors for E-government adoption of SANAD App services integrating UTAUT, TPB, TAM, Trust, and perceived risk

I AlHadid, E Abu-Taieh, RS Alkhawaldeh… - International Journal of …, 2022 - mdpi.com
Using mobile applications in e-government for the purpose of health protection is a new idea
during COVID-19 epidemic. Hence, the goal of this study is to examine the various factors …

The effect of quality, security and privacy factors on trust and intention to use e-government services

A Kanaan, A AL-Hawamleh… - … Journal of Data and …, 2023 - m.growingscience.com
In keeping abreast with the digitized and automated world today, governments of developing
and developed nations must provide appropriate e-government services to assure …

No trust, no use: how young retail investors build initial trust in financial robo-advisors

M Nourallah, P Öhman, M Amin - Journal of Financial Reporting and …, 2022 - emerald.com
No trust, no use: how young retail investors build initial trust in financial robo-advisors | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

[HTML][HTML] Role of shared identity and agency trust in online voting among Finnish citizens

A Farooq, M Warkentin, S Virtanen - Technology in Society, 2024 - Elsevier
This study examined the impact of shared identity and agency trust, governmental vs. third
party, on Finnish citizens' intention to vote online. Using the integrated model of shared …