Underpromise and overdeliver?-Online product reviews and firm pricing

S Martin, S Shelegia - International Journal of Industrial Organization, 2021 - Elsevier
We consider a signaling model capturing the introductory and the mature phase of a
product. Information concerning product quality is transmitted between consumers through …

[PDF][PDF] Online Public Goods

JPR Ng - 2023 - dial.uclouvain.be
This dissertation aims to understand why and how people participate in online communities.
In most online communities, individuals are anonymous to each other. Despite their …

[PDF][PDF] Ratings and Reciprocity

J Johnen, R Ng - 2023 - repec.cepr.org
We explore how firms use prices to impact their ratings. To do so, we follow extensive
evidence that reciprocity motivates ratings and incorporate reciprocity into a model of …

[PDF][PDF] Harvesting Ratings

J Johnen, R Ng - 2024 - robinng.com
Evidence suggests lower prices lead to better ratings, but better ratings induce firms to
charge higher prices in the future. We model that consumers are only willing to make the …