To this day, continuous developments of technical systems and increasing reliance on
equipment have resulted in a growing importance of effective maintenance activities. During …

The warranty policies for capital-intensive products, such as automobiles, heavy equipment,
and aircraft engines, typically have two dimensions, that is, the age and usage. During the …

Prognostics and health management (PHM) has attracted increasing attention in modern
manufacturing systems to achieve accurate predictive maintenance that reduces production …

In the business-to-consumer context, eg, the automobile industry, preventive maintenance
(PM) of warranted items usually relies upon customers to return their items to authorized …

This paper studies the design and pricing of an extended warranty menu, which offers
multiple options with differentiated lengths and prices. The power law process is used to …

Purpose Warranty service plays a critical role in sustainability and service continuity and
influences customer satisfaction. Considering the role of social networks in customer …

This article studies a performance-based warranty for products subject to competing hard
and soft failures. The two failure modes are competing in the sense that either one, on a …

The rapid development of advanced sensor technologies makes it possible to monitor the
working cycle of products, which enables manufacturers to design warranty policies by …

In the context of equipment leasing, maintenance service is usually bundled with the leased
equipment and offered by the lessor as an integrated package under a lease contract. The …

This study considers warranties for consumer electronics with multiple dependent competing
failure processes, including minor, over-degradation and catastrophic failure. Furthermore …