The development of the Functional Resonance Analysis Method (FRAM) has been
motivated by the perceived limitations of fundamentally deterministic and probabilistic …

With the introduction of Industry 4.0, occupational health and safety finds itself confronted
with new types of hazards. Many Industry 4.0 innovations involve increased machine …

Human factors is an evidence‐based scientific discipline used in safety critical industries to
improve safety and worker well‐being. The implementation of human factors strategies in …

Modern work domains are constituted by an intertwined set of social and technical actors
with different, often conflicting, functional purposes. These agents act jointly to ensure …

Emergency management, both in civilian and military context, is regarded as a complex
socio-technical system, whose dynamic nature and complexity require a holistic approach …

In a socio-technical work domain, humans, device interfaces and artefacts all affect
transformations of information flow. Such transformations, which may involve a change of …

Management of cyber-socio-technical processes often suffers from misalignments of process
descriptions according to formal organization documents or manager views (Work-As …

Resilient performance is a crucial characteristic of complex socio-technical systems,
enabling them to sustain essential functionality during changing or stressful conditions …

The way work is done often differs from the way work is imagined. An enduring difference
between practice and prescription is considered undesirable, from both the organisational …

Maintenance of heating, ventilation, and air-conditioning (HVAC) systems has become one
of the most relevant maintenance operations in public buildings. The intense interaction …