Recent advances in deep learning based dialogue systems: A systematic survey

J Ni, T Young, V Pandelea, F Xue… - Artificial intelligence review, 2023 - Springer
Dialogue systems are a popular natural language processing (NLP) task as it is promising in
real-life applications. It is also a complicated task since many NLP tasks deserving study are …

A survey of knowledge-enhanced text generation

W Yu, C Zhu, Z Li, Z Hu, Q Wang, H Ji… - ACM Computing …, 2022 - dl.acm.org
The goal of text-to-text generation is to make machines express like a human in many
applications such as conversation, summarization, and translation. It is one of the most …

Understanding the benefits and challenges of deploying conversational AI leveraging large language models for public health intervention

E Jo, DA Epstein, H Jung, YH Kim - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
Recent large language models (LLMs) have advanced the quality of open-ended
conversations with chatbots. Although LLM-driven chatbots have the potential to support …

Wizard of wikipedia: Knowledge-powered conversational agents

E Dinan, S Roller, K Shuster, A Fan, M Auli… - arXiv preprint arXiv …, 2018 - arxiv.org
In open-domain dialogue intelligent agents should exhibit the use of knowledge, however
there are few convincing demonstrations of this to date. The most popular sequence to …

Retrieval-augmented generation for knowledge-intensive nlp tasks

P Lewis, E Perez, A Piktus, F Petroni… - Advances in …, 2020 - proceedings.neurips.cc
Large pre-trained language models have been shown to store factual knowledge in their
parameters, and achieve state-of-the-art results when fine-tuned on downstream NLP tasks …

Topical-chat: Towards knowledge-grounded open-domain conversations

K Gopalakrishnan, B Hedayatnia, Q Chen… - arXiv preprint arXiv …, 2023 - arxiv.org
Building socialbots that can have deep, engaging open-domain conversations with humans
is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able …

Knowledge-enriched transformer for emotion detection in textual conversations

P Zhong, D Wang, C Miao - arXiv preprint arXiv:1909.10681, 2019 - arxiv.org
Messages in human conversations inherently convey emotions. The task of detecting
emotions in textual conversations leads to a wide range of applications such as opinion …

Challenges in building intelligent open-domain dialog systems

M Huang, X Zhu, J Gao - ACM Transactions on Information Systems …, 2020 - dl.acm.org
There is a resurgent interest in developing intelligent open-domain dialog systems due to
the availability of large amounts of conversational data and the recent progress on neural …

Prosocialdialog: A prosocial backbone for conversational agents

H Kim, Y Yu, L Jiang, X Lu, D Khashabi, G Kim… - arXiv preprint arXiv …, 2022 - arxiv.org
Most existing dialogue systems fail to respond properly to potentially unsafe user utterances
by either ignoring or passively agreeing with them. To address this issue, we introduce …

Taskmaster-1: Toward a realistic and diverse dialog dataset

B Byrne, K Krishnamoorthi, C Sankar… - arXiv preprint arXiv …, 2019 - arxiv.org
A significant barrier to progress in data-driven approaches to building dialog systems is the
lack of high quality, goal-oriented conversational data. To help satisfy this elementary …