Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda

M Mustak, J Salminen, L Plé, J Wirtz - Journal of Business Research, 2021 - Elsevier
The rapid advancement of artificial intelligence (AI) offers exciting opportunities for
marketing practice and academic research. In this study, through the application of natural …

State-of-the-art in artificial neural network applications: A survey

OI Abiodun, A Jantan, AE Omolara, KV Dada… - Heliyon, 2018 - cell.com
This is a survey of neural network applications in the real-world scenario. It provides a
taxonomy of artificial neural networks (ANNs) and furnish the reader with knowledge of …

Artificial intelligence and marketing: Pitfalls and opportunities

A De Bruyn, V Viswanathan, YS Beh… - Journal of …, 2020 - journals.sagepub.com
This article discusses the pitfalls and opportunities of AI in marketing through the lenses of
knowledge creation and knowledge transfer. First, we discuss the notion of “higher-order …

Factors affecting intention to use e-banking in Jordan

ALM Anouze, AS Alamro - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Despite the wide availability of internet banking, levels of intention to use such
facilities remain variable between countries. The purpose of this paper is to focus on e …

Financial inclusion paradigm shift in the postpandemic period. digital-divide and gender gap

V Vasile, M Panait, SA Apostu - International journal of environmental …, 2021 - mdpi.com
Financial inclusion is strongly differentiated by age groups and countries and the pandemic
has highlighted the increased gaps and inequalities but also the weaknesses of the system …

Service quality, customer satisfaction and customer value: holistic determinants of loyalty and word-of-mouth in services

AMBF Marcos, AFM Coelho - The TQM Journal, 2022 - emerald.com
Purpose The objective of this paper is to understand the relationships between service
quality, perceived value and satisfaction because several studies endeavored to model …

Artificial intelligence marketing (AIM) for enhancing customer relationships

KLA Yau, NM Saad, YW Chong - Applied Sciences, 2021 - mdpi.com
Based on the literature, we present an artificial intelligence marketing (AIM) framework that
enables autonomous machines to receive big data and information, use artificial intelligence …

Relational bonding strategies, customer satisfaction, and loyalty in the container shipping market

G Balci, A Caliskan, KF Yuen - International Journal of Physical …, 2019 - emerald.com
Purpose In recent years, the business of container lines has faced severe challenges such
as overcapacity and low profitability. To survive in such a competitive market, container lines …

Artificial intelligence for the financial services industry: What challenges organizations to succeed

L Kruse, N Wunderlich, R Beck - 2019 - scholarspace.manoa.hawaii.edu
As a research field, artificial intelligence (AI) exists for several years. More recently,
technological breakthroughs, coupled with the fast availability of data, have brought AI …

Product innovation, market intelligence and pricing capability as a competitive advantage in the international performance of startups: Case of peru

R Gómez-Prado, A Alvarez-Risco, BB Cuya-Velásquez… - Sustainability, 2022 - mdpi.com
Since the COVID-19 pandemic arrived, various options have been created to export
products, with the creation and development of startups becoming a viable and significant …