The study analyzes how tourism businesses satisfy customers through artificial intelligence
innovation services. Based on the socio-technical system perspective and emotions, the …

Purpose This paper aims to provide an examination of the use of the concept of resilience
and its use in service organisation, ecosystem-related literature and the wider social …

Purpose The work-from-home scheme (WFH) is increasingly being adopted in service firms.
However, the blurred border between employees' work and life can create work–life conflict …

A detailed search was conducted to create a bibliography of articles that should prove useful
to researchers that are conducting research in areas related to the mission of the Journal of …

هدف از این پژوهش، بررسی تأثیر ذهن‌آگاهی بر رضایت ارباب‌رجوعان با نقش میانجی خلاقیت و
تعدیل‌گری تحمل خطای سازمانی در ادارۀ امور مالیاتی شهر اصفهان است. پژوهش حاضر از لحاظ هدف …‎