Purpose This paper aims to epistemologically extend and explore the present theories from
prior research conducted in the area of responsiveness. Furthermore, it determines to …

Purpose Service quality in academics is imperatively crucial. Therefore, the purpose of the
current research is to examine the effect of academic service quality factors in higher …

Introduction Student satisfaction is an important quality indicator in higher education,
impacting student retention and institutional rankings. Healthcare education literature lacks …

This study analyzes the effect of quality of services provided to the students' in relation to
their satisfaction and loyalty. Respondents in this study were seventh semester students of …

Global student mobility has reached far beyond Europe, North America, and Australia.
Malaysia, Singapore, and South Korea have become the 'emerging contenders' focusing on …

Purpose This research aims to test employee loyalty in the hotel industry, particularly during
the Covid-19 pandemic. This study examines the relationship between leader support in …

Polytechnic is a university focusing on vocational education. Politeknik Unggul LP3M is to
provide an appropriate vocational education in supporting industrial demand. This study …

Purpose The aim of this paper is to explore the relationship between perception of service
quality, student satisfaction, switching barriers on behavioural intentions among private …

The study explored perceptions of postgraduate distance education students of University of
Cape Coast (UCC). Specifically, associations between UCC postgraduate distance students' …

Purpose Sustainable tourism is becoming more popular all over the world. Eco-friendly
(green) hotels are properties that are friendly to the environment and are becoming …