Visual process models are meant to facilitate comprehension of business processes.
However, in practice, process models can be difficult to understand. The main goal of this …

Abstract Knowledge-intensive processes, such as those encountered in health care, finance
and government, tend to allow a large degree of flexibility: there are many possible solutions …

Conceptual models are used to communicate information about a domain during the
development of information systems. In two experimental studies using business process …

Declarative approaches to business process modeling are regarded as well suited for highly
volatile environments, as they enable a high degree of flexibility. However, problems in …

Process mining enables organizations to streamline and automate their business processes.
The initial phases of process mining projects often include exploration activities aimed to …

Even though considerable progress regarding the technical perspective on modeling and
supporting business processes has been achieved, it appears that the human perspective is …

A fundamental challenge for enterprises is to ensure compliance of their business processes
with imposed compliance rules stemming from various sources, eg, corporate guidelines …

Many factors influence the creation of understandable business process models for an
appropriate audience. Understandability of process models becomes critical particularly …

For documenting business processes, there exists a plethora of process modeling
languages. In this context, graphical process models are used to enhance the process …

Many factors influence the creation of business process models which are understandable
for a target audience. Understandability of process models becomes more critical when size …