Does higher employee wellbeing lead to higher productivity, and, ultimately, to tangible
benefits to the bottom line of businesses? We survey the evidence and study this question in …

At no other time have organizations had so much opportunity to measure and evaluate the
effectiveness and efficiency of their workforce. While not all companies have yet to embrace …

By integrating speech act and conservation of resources (COR) theories, the link between
motivating language (ML) and commitment to quality customer service (CQCS) was tested …

Many empirical studies of employee engagement show positive relationships with desirable
work‐related outcomes, yet a consistent understanding of the construct remains elusive …

What difference can the aspiring HR strategist really make to business value? In the new
and extensively updated edition of her ground-breaking book, Linda Holbeche answers this …

Purpose Voluntary participation, feedback loops, rules and goals are key elements of total
quality management (TQM). The purpose of this paper is to determine if these four elements …

Previous longitudinal studies of student hope have established a connection between how
people think about the future and their college achievement. This study examined the role of …

Linking human resources practices to employee engagement in the hospitality industry: the
mediating influences of psychological safety, availability and meaningfulness | Emerald Insight …

Although employee engagement has been investigated by many scholars, there has been
minimal research on this subject for millennial workforce. To bridge the research gap, the …

Purpose There is strong and growing evidence of the importance of leadership and
management factors influence on employee engagement and discretionary effort. However …