Customer value co-creation in the hospitality and tourism industry: a systematic literature review

P Carvalho, H Alves - International Journal of Contemporary …, 2023 - emerald.com
Purpose This study aims to develop a systematic literature review of customer value co-
creation in the hospitality and tourism industry and present the different views of the scientific …

The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country

MUH Uzir, H Al Halbusi, R Thurasamy… - Journal of Retailing and …, 2021 - Elsevier
The rapid growth of online purchasing in recent years has emphasized the accompanying
role of home delivery service provided by delivery personnel in ensuring customer …

Assessing factors influencing technology adoption for online purchasing amid COVID-19 in Qatar: moderating role of word of mouth

H Al Halbusi, K Al-Sulaiti, J Abbas… - … in Environmental Science, 2022 - frontiersin.org
The COVID-19 pandemic developed new challenges for global consumers. In response to
this disaster, digital technology users have faced the necessity to adopt and use specific …

[HTML][HTML] Influence of self-perceived creativity and social media use in predicting E-entrepreneurial intention

F Abdelfattah, H Al Halbusi, RM Al-Brwani - International Journal of …, 2022 - Elsevier
Entrepreneurship has gained widespread attention in the 21st century. This study aims to
examine the direct effect of self-perceived creativity on e-entrepreneurship intention and the …

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

MUH Uzir, I Jerin, H Al Halbusi, ABA Hamid, ASA Latiff - Heliyon, 2020 - cell.com
Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

The nexus between environmentally sustainable practices, green satisfaction, and customer citizenship behavior in eco-friendly hotels: social exchange theory …

AH Abdou, TH Hassan, AE Salem, AI Albakhit… - Sustainability, 2022 - mdpi.com
Recently, with increasing customer awareness about environmental issues, guests staying
in hotels and potential consumers are more and more concerned about environmentally …

The effect of environmentally sustainable practices on customer citizenship behavior in eco-friendly hotels: does the green perceived value matter?

AH Abdou, HS Shehata, HME Mahmoud, AI Albakhit… - Sustainability, 2022 - mdpi.com
In the green marketing literature, environmentally sustainable practices (ESPs), green
perceived value (GPV), as well as customer citizenship behavior (CCB) have not received …

Social networks marketing, value co-creation, and consumer purchase behavior: combining PLS-SEM and NCA

F Arbabi, SM Khansari, A Salamzadeh… - Journal of Risk and …, 2022 - mdpi.com
Given the mediating role of value co-creation, this paper tries to demonstrate how social
network marketing (SNM) could influence consumer purchase behavior (CPB). The …

Individual and psychological factors influencing hotel employee's work engagement: The contingent role of self-efficacy

H Al Halbusi, K Al-Sulaiti, S AlAbri… - Cogent Business & …, 2023 - Taylor & Francis
This study intended to examine the relationships between empowerment leadership,
psychological empowerment, and affective commitment on work engagement. Importantly …

A study of player behavior and motivation to purchase Dota 2 virtual in game items

EM Ghazali, H Al Halbusi, FAM Abdel Fattah… - Kybernetes, 2023 - emerald.com
Purpose The goal of this study is to examine the factors (eg enjoyment, skills, challenge,
telepresence and flow) that influence players' purchase intention toward Dota 2 virtual in …