Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Text-based chatbots are implemented in the financial sector to enhance the relationship
between the customer and services provided by the sector, and also to address external …

While artificial intelligence (AI) is increasingly applied for decision-making processes, ethical
decisions pose challenges for AI applications. Given that humans cannot always agree on …

The intentions of an automated vehicle are hard to spot in the absence of eye contact with a
driver or other established means of communication. External car displays have been …

With the growing prevalence of affective computing applications, Automatic Emotion
Recognition (AER) technologies have garnered attention in both research and industry …

Policymakers recommend that automated vehicles (AVs) display their automated driving
status using an external human-machine interface (eHMI). However, previous studies …

Passengers of automated vehicles will likely engage in non-driving related activities like
reading and, therefore, be disengaged from the driving task. However, especially in critical …

Explanations in automated vehicles help passengers understand the vehicle's state and
capabilities, leading to increased trust in the technology. Specifically, for passengers of SAE …

With self-driving vehicles (SDVs), pedestrians cannot rely on communication with the driver
anymore. Industry experts and policymakers are proposing an external Human-Machine …