Social performances pervade human interactions. Some autistic people describe their social
performances as 'camouflaging'and engage in these performances to mitigate social …

Aim The purpose of this study is to investigate the current state of knowledge about
emotional intelligence (EI) in nursing education Background Human relationships and …

Biometric technologies are becoming more pervasive in the workplace, augmenting
managerial processes such as hiring, monitoring and terminating employees. Until recently …

This study aims to examine (1) the singular mediation effects of surface acting (SA), deep
acting (DA), and job stress (JST) between EI and burnout,(2) the sequential mediation …

Artificial intelligence (AI) is radically transforming frontline service encounters, with AI
increasingly playing the role of employee or customer. Programmed to speak or write like a …

The current study aims to examine the longitudinal effects of emotional labor on the mental
health of hotel employees based on the Allostatic Load and Conservation of Resources …

Purpose This study aimed to examine the associations among emotional labor strategies,
stress from emotional labor, and burnout in nurses. Design We employed a descriptive cross …

Recently, research on service workers' emotional labor has received considerable attention,
both in theory and practice. Emotional labor has been reported to cause both stress and …

Purpose This study intends to explore the influence of emotional intelligence on employee
self-efficacy in Pakistan's telecom industry. Besides, it explores the mediating effect of …

Abstract Aim This study examines Pakistan nurses' emotional labour and stress in health
care emergencies, specifically their emotional exhaustion and availability of support of …