Impact of market orientation on firm's customer-based performance: The moderating role of employee orientation

M Mohiuddin Babu, H Liu… - Journal of Marketing …, 2019 - Taylor & Francis
In this paper, we examine the influence of employee orientation (EO) on converting
constituent dimensions of market orientation (MO) into customer-based performance (CBP) …

[图书][B] Sales Management: A Research Overview

K Le Meunier-FitzHugh, K Sheahan - 2023 - taylorfrancis.com
Sales are the lifeblood of the business world and therefore an area of fundamental
importance for scholarly research. This concise book analyses current thoughts and …

Modeling specialty store customers' buy/no-buy decisions

D Goudge, MC Good, MR Hyman… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to develop, test, and validate a model in a specialty
retail environment to assess the influence of a salesperson's sales-or customer-orientation …

[PDF][PDF] Model Peningkatan Kinerja Tenaga Penjual: Orientasi Pelanggan, Kompetensi Teknik Tenaga Penjual Dan Perilaku Penjualan Adaptif

SH Ade - Jurnal Ekonomi dan Bisnis, 2018 - jurnal.unissula.ac.id
Adaptive sales behavior that is supported by the competence of salespeople is a variable
built in order to bridge the influence between customer orientation on the performance of …

The Impact of Coaching Leadership on Employees' Positive Outcomes

N Ribeiro, R Menezes - Workforce Coaching, Mentoring, and …, 2019 - igi-global.com
Leaders resort to a coaching leadership style—which relies heavily on listening, helping,
supporting, developing, removing obstacles, and empowering others—to promote valuable …

Developing and Empirically Testing a Sales Pipeline Execution Process Framework

K Sheahan - 2020 - arrow.tudublin.ie
Every customer-facing organisation must have some means of developing customer interest
in their offerings (Monat, 2011). Growing sales and finding new qualified customers …

Perilaku Penjualan Adaptif Pengaruhnya Terhadap Kinerja Tenaga Penjualan

DM Hidayanti, E Rusdianti - Jurnal Riset Ekonomi dan Bisnis, 2017 - journals.usm.ac.id
Penelitian ini bertujuan untuk menganalisis dan membuktikan secara empiris pengaruh dari
orientasi pelanggan dan kompetensi teknik tenaga penjual terhadap perilaku penjualan …

Marketing relacional assente no marketing interno: a influência das competências de coaching do líder nas respostas dos colaboradores

RMSLO Menezes - 2016 - iconline.ipleiria.pt
Liderar é muito mais do que ocupar um cargo. A liderança é a manifestação de uma
determinada conduta perante os outros, uma conduta que leva a querer seguir o líder …

[PDF][PDF] The influence of personal and role factors in the formation of customer orientation behaviour towards the performance of financial planners in Malaysia

CMUH SHA - 2019 - etd.uum.edu.my
Customer orientation behaviour which refers to the marketing concept demonstrated by
salespersons to assist customers in making purchasing decisions has been the subject of …

Work–family conflict in the sales force redux: A compendium of influencers

AJ Dubinsky, CB Rippé - Journal of Marketing Channels, 2018 - Taylor & Francis
Selling is a primary function of channels of distribution with sales managers and
salespeople markedly influencing channel success. Recently, salesperson work–family …