Purpose–The purpose of this paper is to provide a structured overview of so‐called business
process improvement (BPI) approaches and their contribution to the actual act of improving …

Purpose–The purposes of this study are to present an operational definition of information
technology (IT) infrastructure flexibility and to provide a framework for assessing its …

During the past two decades, both business managers and academic researchers have
shown considerable interest in understanding how information technologies (IT) help to …

Business process design and business process reengineering (BPR) depend crucially on
linking production procedures and organizational services to business goals and objectives …

From the individual to the largest organization, everyone today has to make investments in
IT. Making a smart investment that will best satisfy all the necessary decision-making criteria …

Sellers often customize their product offerings in order to increase the value offered to
individual buyers and gain a competitive advantage over the seller's competitors. However …

The present study draws on the information technology (IT), marketing, purchasing, and
organization literatures to develop an integrated model of the antecedents and outcomes of …

Firm productivity is one of the major drivers of firm's growth. Information Technology (IT) has
the potential to be a key enabler of firm productivity. IS researchers have suggested strong …

This article discusses the positive effects of IT investment on firm financial performance
when a distinct range of characteristics is examined. The relationship between IT investment …

The present study made an effort to investigate the tri-linkage between information systems
(ISs) and supply chain management (SCM) practices to enhance the operational …