[HTML][HTML] Social exchange theory: Systematic review and future directions

R Ahmad, MR Nawaz, MI Ishaq, MM Khan… - Frontiers in …, 2023 - frontiersin.org
Social exchange theory (SET) is one of the most influential theories in social sciences, which
has implications across various fields. Despite its usefulness being a typical social …

A systematic literature review on the impact of artificial intelligence on workplace outcomes: A multi-process perspective

V Pereira, E Hadjielias, M Christofi, D Vrontis - Human Resource …, 2023 - Elsevier
Artificial intelligence (AI) can bring both opportunities and challenges to human resource
management (HRM). While scholars have been examining the impact of AI on workplace …

[HTML][HTML] What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

A Tlili, B Shehata, MA Adarkwah, A Bozkurt… - Smart learning …, 2023 - Springer
Artificial Intelligence (AI) technologies have been progressing constantly and being more
visible in different aspects of our lives. One recent phenomenon is ChatGPT, a chatbot with a …

Trust me, trust me not: A nuanced view of influencer marketing on social media

DY Kim, HY Kim - Journal of Business Research, 2021 - Elsevier
Social media influencers are widely employed as a marketing strategy as they successfully
attain trust from followers. Applying the social exchange theory and its principle of …

Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership

M Darvishmotevali, L Altinay - Tourism Management, 2022 - Elsevier
Given the numerous environmental issues facing the hotel industry, there is growing
pressure to respond to them by implementing sustainable strategies such as green human …

I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents

M Ashfaq, J Yun, S Yu, SMC Loureiro - Telematics and Informatics, 2020 - Elsevier
Chatbots are mainly text-based conversational agents that simulate conversations with
users. This study aims to investigate drivers of users' satisfaction and continuance intention …

[HTML][HTML] My chatbot companion-a study of human-chatbot relationships

M Skjuve, A Følstad, KI Fostervold… - International Journal of …, 2021 - Elsevier
There has been a recent surge of interest in social chatbots, and human–chatbot
relationships (HCRs) are becoming more prevalent, but little knowledge exists on how …

[HTML][HTML] CSR, financial and non-financial performance in the tourism sector: A systematic literature review and future research agenda

IA Alatawi, CG Ntim, A Zras, MH Elmagrhi - International Review of …, 2023 - Elsevier
This paper provides a comprehensive, international, multi-discipline and multi-methods
systematic literature review (SLR) of the existing corporate social responsibility (CSR) and …

Quiet quitting: relationship with other concepts and implications for tourism and hospitality

S Hamouche, C Koritos… - International Journal of …, 2023 - emerald.com
Purpose While quiet quitting is not an entirely new phenomenon, no published research has
examined its relationship to existing concepts from a human resource management and …

Leveraging knowledge sharing and innovation culture into SMEs sustainable competitive advantage

IWE Arsawan, V Koval, I Rajiani… - International journal of …, 2022 - emerald.com
Purpose This study aimed to examine and explain the role of knowledge sharing in shaping
innovation culture to improve business performance and build sustainable competitive …