Websites have become a channel for tourism enterprises to market and sell their services
online. These enterprises are committed to improving their online services to retain …

Despite being recognized as a global entertainment phenomenon, the nature of esports has
been a subject of ongoing debate due to its content attributes and the controversial impact it …

The rapid growth of the internet users in Indonesia poses a challenge to marketers to
explore and develop the potential for e-commerce. In this article, consumer trust is expected …

This study aimed to investigate the micro-linkages between electronic customer relationship
management (E-CRM) and electronic loyalty of customers, through electronic banking …

As the main communication platforms for today's competitive air transportation market
expands, airline websites need to be user friendly to trigger positive electronic word of …

The purpose of this study is to evaluate e-service quality from the Egyptian travel agencies'
perspective, and to examine the discrepancies in e-service quality dimensions between …

Perkembangan teknologi mendorong perilaku belanja konsumen pada sikap belanja
online. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh display, promosi …

The use of web as a marketing channel is on the rise rapidly worldwide. The majority of
businesses across all industries including hotels, adopt web usage in order to satisfy their …

The fast development of the Internet has raised the number of government‐related websites
and the variety of e‐services available. Despite tourism's critical significance in supporting …

Purpose: Technology induces the virtual distribution channel to exist, especially for booking
a room online. This situation, indeed, provides an alternative for the customers to book …