The research on patient satisfaction with remote healthcare prior to and during the COVID-19 pandemic

L Hawrysz, G Gierszewska, A Bitkowska - International Journal of …, 2021 - mdpi.com
The issue of research on patient satisfaction with healthcare services took on a completely
new dimension due to the COVID-19 pandemic and the developing telehealth services. This …

Investigating acceptance of telemedicine services through an extended technology acceptance model (TAM)

SA Kamal, M Shafiq, P Kakria - Technology in Society, 2020 - Elsevier
Background Developing countries around the globe are striving continuously to provide free
access to health care services. Telemedicine services represent a significantly increasing …

[HTML][HTML] Barriers to and facilitators of using eHealth to support gestational diabetes mellitus self-management: systematic literature review of perceptions of health care …

L Safiee, DJ Rough, H Whitford - Journal of Medical Internet Research, 2022 - jmir.org
Background Gestational diabetes mellitus (GDM) is one of the most common medical
complications during pregnancy. eHealth technologies are proving to be successful in …

The most used questionnaires for evaluating telemedicine services

S Hajesmaeel-Gohari, K Bahaadinbeigy - BMC medical informatics and …, 2021 - Springer
Background Questionnaires are commonly used tools in telemedicine services that can help
to evaluate different aspects. Selecting the ideal questionnaire for this purpose may be …

[HTML][HTML] Development of the telehealth usability questionnaire (TUQ)

B Parmanto, AN Lewis Jr, KM Graham… - International journal of …, 2016 - ncbi.nlm.nih.gov
Current telehealth usability questionnaires are designed primarily for older technologies,
where telehealth interaction is conducted over dedicated videoconferencing applications …

Cognitive Chatbot for personalised contextual customer service: Behind the scene and beyond the hype

RK Behera, PK Bala, A Ray - Information Systems Frontiers, 2024 - Springer
With the proliferation of the use of chatbots across industries, business-to-business (B2B)
businesses have started using cognitive chatbots for improved customer service which …

Predictive factors of telemedicine service acceptance and behavioral intention of physicians

MJ Rho, I young Choi, J Lee - International journal of medical informatics, 2014 - Elsevier
Purpose Despite the proliferation of telemedicine technology, telemedicine service
acceptance has been slow in actual healthcare settings. The purpose of this research is to …

Using survey methods in telehealth research: A practical guide

D Langbecker, LJ Caffery… - … of telemedicine and …, 2017 - journals.sagepub.com
Surveys are a common method for assessing patient and clinician perceptions, attitudes and
outcomes of telehealth. However, inadequacies in both the conduct and reporting of survey …

Impact of a culturally tailored mHealth medication regimen self-management program upon blood pressure among hypertensive Hispanic adults

J Chandler, L Sox, K Kellam, L Feder… - International journal of …, 2019 - mdpi.com
Background: Uncontrolled hypertension (HTN) and medication nonadherence are more
prominent among Hispanics compared to non-Hispanic whites and African Americans …

Patient satisfaction and acceptability with telehealth at specialist medical outpatient clinics during the COVID‐19 pandemic in Australia

L Adams, S Lester, E Hoon… - Internal medicine …, 2021 - Wiley Online Library
Background Outpatient clinics were shifted rapidly to telehealth in Australia during the
Coronavirus disease 19 (COVID‐19) pandemic, drastically altering patient care and …