A review of green practices and initiatives from stakeholder's perspectives towards sustainable hotel operations and performance impact

N Khalil, SNC Abdullah, SN Haron… - Journal of Facilities …, 2022 - emerald.com
Purpose The survival of hotel business in maintaining market competitiveness depends on
the constant improvement of the quality of hotel facilities and services. The key to sustain …

[HTML][HTML] Accommodation consumers and providers' attitudes, behaviours and practices for sustainability: A systematic review

CM Hall, N Dayal, D Majstorović, H Mills… - Sustainability, 2016 - mdpi.com
Accommodation and lodging are an integral component of the tourism and hospitality
industry. Given the sectors' growing contribution to resource consumption and waste, there …

How do green attributes elicit pro-environmental behaviors in guests? The case of green hotels in Vietnam

HLT Trang, JS Lee, H Han - Journal of Travel & Tourism Marketing, 2019 - Taylor & Francis
This study aims to identify green-hotel attributes and determinants that contribute to guests'
intention generation for visiting a green hotel and practicing pro-environmental actions …

Water conservation and waste reduction management for increasing guest loyalty and green hotel practices

H Han, JS Lee, HLT Trang, W Kim - International Journal of Hospitality …, 2018 - Elsevier
This study tested the role of guests' perceptions regarding hotel practices of water
conservation and waste reduction management in increasing hedonic and utilitarian values …

Understanding the impact of online reviews on hotel performance: an empirical analysis

P Phillips, S Barnes, K Zigan… - Journal of travel …, 2017 - journals.sagepub.com
Understanding consumers' needs and wants has been a major source of success for hotel
organizations. Notwithstanding, investigating the valence of online reviews and modeling …

Customer responses to environmentally certified hotels: The moderating effect of environmental consciousness on the formation of behavioral intentions

P Martínez García de Leaniz… - Journal of …, 2018 - Taylor & Francis
Environmental certifications are considered an extremely useful tool to promote sustainable
tourism; however, little is known about customer perceptions of these schemes and how …

Customer views on comprehensive green hotel selection attributes and analysis of importance-performance

L Quan, JJ Kim, H Han - Journal of Travel & Tourism Marketing, 2022 - Taylor & Francis
The aim of this study is to analyze the behavior of consumers by exploring the attributes of
green hotel selection through a qualitative and quantitative method. The effect of green hotel …

The effects of hotel green business practices on consumers' loyalty intentions: an expanded multidimensional service model in the upscale segment

G Assaker - International Journal of Contemporary Hospitality …, 2020 - emerald.com
Purpose This study aims to present and empirically examines an expanded service model
that incorporates green hotel practices together with a multidimensional/higher-order …

[HTML][HTML] Predictors of patronage intentions towards 'green'hotels in an emerging tourism market

V Filimonau, J Matute, M Mika… - International Journal of …, 2022 - Elsevier
Hotel administrations in emerging tourism markets do not invest in environmental
conservation because of low confidence in that such investment will drive customer …

Corporate social responsibility practices in four and five-star hotels: Perspectives from Hong Kong visitors

D Kucukusta, A Mak, X Chan - International Journal of Hospitality …, 2013 - Elsevier
The purpose of this study was to investigate perceptions of visitors to Hong Kong (HK)
toward the Corporate Social Responsibility (CSR) practices of its four-and five-star hotels …