Evaluation of Online-Based Ride-Hailing Services Using Service Quality (Servqual) Method, Refined Kano Model, Importance Performance Analysis (IPA), and Quality …

D Caesaron, J Makapedua… - ComTech: Computer …, 2021 - journal.binus.ac.id
The rapid development of the service industry in Indonesia is seen from the emergence of
several companies in the transportation sector based on online applications. To compensate …

Innovative governance strategy to enhance the performance and the efficiency of IT project management activities

MA Hamada, A Akzambekkyzy - International Journal of …, 2022 - inderscienceonline.com
Information technology (IT) projects have many challenges, risks, and difficulties with a high
probability of failure. IT projects failure rate appears to linger around 65% for significant …

[PDF][PDF] Evaluasi Pelayanan Publik Produk Hukum Online. com untuk Mengetahui Kebutuhan Pelanggan Kasus PT Justika Siar Publika

AH Sutawidjaya, PS Asmarani - Jurnal JDM, 2018 - publikasi.mercubuana.ac.id
Hukumonline. com adalah merupakan perusahaan penyedia informasi hukum di Indonesia
yang berkomitmen untuk memberikan informasi hukum terkini bagi seluruh lapisan …

[图书][B] Methodik zur Entwicklung von Produktionsstrategien am Beispiel der Triebwerksindustrie

PB Michaeli - 2017 - books.google.com
Page 1 Page 2 Page 3 TECHNISCHE UNIVERSITÄT MÜNCHEN Lehrstuhl für
Betriebswissenschaften und Montagetechnik Methodik zur Entwicklung von …

Penerapan Quality Function Deployment (QFD) pada Pengembangan Produk Sabun di UKM Kota Batam

W Sugianto, R Prasetyo - Jurnal Optimasi Sistem Industri, 2018 - josi.ft.unand.ac.id
Metode QFD dibagi menjadi 7 tahapan yakni sebagai berikut: a. Mengidentifikasi dan
menetapkan ekspektasi pelanggan Langkah pertama dan kritis dalam proses QFD adalah …

Destinasyon Rekabetçiliğinin Stratejik Planlanmasında Hibrit Bir Yaklaşım: KFG-ÖBA-AHS

E Erbaş, NŞ Perçin - Pamukkale Üniversitesi Sosyal Bilimler …, 2016 - dergipark.org.tr
Bu çalışmada, Kalite Fonksiyon Göçerimi (KFG), Önerme-Belirleyiciliği Analizi (ÖBA) ve
Analitik Hiyerarşi Süreci (AHS) yaklaşımlarının bir arada kullanılması ile destinasyon …

Validating Personnel Management Interventions to Elicit Digital Competence and Affinity in Public Servants–A Qualitative Approach

J Kaesmayr, S Mirlieb, M Schorn, A Steidle - Proceedings of the Central …, 2023 - dl.acm.org
Digitalization affects public servants' job demands and resources. The current paper
investigates which measures managers can employ to optimize digital work on …

Inovative Design of Mattress by Using TRIZ and QFD

H Soewardi, GS Edhi - INSIST, 2017 - garuda.kemdikbud.go.id
At this time the need for the design of a product is increased. Mattress is a necessity for
every individual to rest. Preliminary studies of the function of the mattress stated that the use …

The use of Quality Function Deployment in case of smart village developments

A Bojtor - Proceedings of the Central and Eastern European …, 2023 - dl.acm.org
The rapid development of information and communication sector provides the possibilities of
smart solution implementations in small settlements. Growing scientific literature analyses …

Improvement of Vehicle Service System by the Application of Lean Six Sigma

N Thawesaengskulthai, P Jarumanee - Engineering Journal, 2016 - engj.org
This research aims to improve the efficiency of vehicle service system in Faculty of
Engineering, Chulalongkorn University. The study adopted the lean six sigma methods with …