Customer centricity: the construct and the operational antecedents

L Lamberti - Journal of Strategic marketing, 2013 - Taylor & Francis
Despite the relevant attention paid both by the academic and by the practitioner
communities, extant understanding and knowledge about how to implement customer …

Examining the interplay between big data analytics and contextual factors in driving process innovation capabilities

P Mikalef, J Krogstie - European Journal of Information Systems, 2020 - Taylor & Francis
The potential of big data analytics in enabling improvements in business processes has
urged researchers and practitioners to understand if, and under what combination of …

In the field of tension between creativity and efficiency: a systematic literature review of management control systems for innovation activities

P Lill, A Wald, JC Munck - European Journal of Innovation …, 2021 - emerald.com
Purpose The number of theoretical and empirical research on management control of
innovation activities has significantly increased. Existing studies in this field are …

Developing radical innovation capabilities: Exploring the effects of training employees for creativity and innovation

R Rampa, M Agogué - Creativity and Innovation Management, 2021 - Wiley Online Library
The resilience of organizations is increasingly dependent on their ability to develop radical
innovation capabilities. While the literature documents numerous cases of organizations that …

Performance measurement systems as generators of cognitive conflict in ambidextrous firms

DS Bedford, J Bisbe, B Sweeney - Accounting, Organizations and Society, 2019 - Elsevier
This study explores the decision-facilitating role of performance measurement systems
(PMSs) in firms attempting to translate competence ambidexterity (ie, the simultaneous …

Achieving contextual ambidexterity in R&D organizations: a management control system approach

IP McCarthy, BR Gordon - R&d Management, 2011 - Wiley Online Library
Research on how managers control R&D activities has tended to focus on the performance
measurement systems used to exploit existing knowledge and capabilities. This focus has …

The effects of organic and mechanistic control in exploratory and exploitative innovations

M Ylinen, B Gullkvist - Management accounting research, 2014 - Elsevier
This study investigates the indirect effects of mechanistic and organic types of control on
project performance acting through innovativeness in exploratory and exploitative …

Environmental innovation practices and operational performance: The joint effects of management accounting and control systems and environmental training

J Gomez-Conde, RJ Lunkes, FS Rosa - Accounting, Auditing & …, 2019 - emerald.com
Purpose The purpose of this paper is to analyze the effect of management accounting and
control systems (MACS) on environmental innovation practices and operational …

How control systems influence product innovation processes: examining the role of entrepreneurial orientation

J Bisbe, R Malagueño - Accounting and Business Research, 2015 - Taylor & Francis
This paper yields insights into the channels through which management accounting and
control systems (MACS) exert an influence on product innovation by examining the extent to …

A typology of creative consumers in living labs

S Leminen, AG Nyström, M Westerlund - Journal of Engineering and …, 2015 - Elsevier
This study explores user innovation in living labs that build on the co-creation of value with
users in real-life environments. It focuses on the link between the role mechanisms of user …