Customer centricity: the construct and the operational antecedents
L Lamberti - Journal of Strategic marketing, 2013 - Taylor & Francis
Despite the relevant attention paid both by the academic and by the practitioner
communities, extant understanding and knowledge about how to implement customer …
communities, extant understanding and knowledge about how to implement customer …
Examining the interplay between big data analytics and contextual factors in driving process innovation capabilities
P Mikalef, J Krogstie - European Journal of Information Systems, 2020 - Taylor & Francis
The potential of big data analytics in enabling improvements in business processes has
urged researchers and practitioners to understand if, and under what combination of …
urged researchers and practitioners to understand if, and under what combination of …
In the field of tension between creativity and efficiency: a systematic literature review of management control systems for innovation activities
P Lill, A Wald, JC Munck - European Journal of Innovation …, 2021 - emerald.com
Purpose The number of theoretical and empirical research on management control of
innovation activities has significantly increased. Existing studies in this field are …
innovation activities has significantly increased. Existing studies in this field are …
Developing radical innovation capabilities: Exploring the effects of training employees for creativity and innovation
The resilience of organizations is increasingly dependent on their ability to develop radical
innovation capabilities. While the literature documents numerous cases of organizations that …
innovation capabilities. While the literature documents numerous cases of organizations that …
Performance measurement systems as generators of cognitive conflict in ambidextrous firms
This study explores the decision-facilitating role of performance measurement systems
(PMSs) in firms attempting to translate competence ambidexterity (ie, the simultaneous …
(PMSs) in firms attempting to translate competence ambidexterity (ie, the simultaneous …
Achieving contextual ambidexterity in R&D organizations: a management control system approach
IP McCarthy, BR Gordon - R&d Management, 2011 - Wiley Online Library
Research on how managers control R&D activities has tended to focus on the performance
measurement systems used to exploit existing knowledge and capabilities. This focus has …
measurement systems used to exploit existing knowledge and capabilities. This focus has …
The effects of organic and mechanistic control in exploratory and exploitative innovations
M Ylinen, B Gullkvist - Management accounting research, 2014 - Elsevier
This study investigates the indirect effects of mechanistic and organic types of control on
project performance acting through innovativeness in exploratory and exploitative …
project performance acting through innovativeness in exploratory and exploitative …
Environmental innovation practices and operational performance: The joint effects of management accounting and control systems and environmental training
Purpose The purpose of this paper is to analyze the effect of management accounting and
control systems (MACS) on environmental innovation practices and operational …
control systems (MACS) on environmental innovation practices and operational …
How control systems influence product innovation processes: examining the role of entrepreneurial orientation
J Bisbe, R Malagueño - Accounting and Business Research, 2015 - Taylor & Francis
This paper yields insights into the channels through which management accounting and
control systems (MACS) exert an influence on product innovation by examining the extent to …
control systems (MACS) exert an influence on product innovation by examining the extent to …
A typology of creative consumers in living labs
This study explores user innovation in living labs that build on the co-creation of value with
users in real-life environments. It focuses on the link between the role mechanisms of user …
users in real-life environments. It focuses on the link between the role mechanisms of user …