[HTML][HTML] User experience of COVID-19 chatbots: Scoping review

BK White, A Martin, JA White - Journal of medical Internet research, 2022 - jmir.org
Background The COVID-19 pandemic has had global impacts and caused some health
systems to experience substantial pressure. The need for accurate health information has …

[HTML][HTML] User-chatbot conversations during the COVID-19 pandemic: study based on topic modeling and sentiment analysis

H Chin, G Lima, M Shin, A Zhunis, C Cha, J Choi… - Journal of medical …, 2023 - jmir.org
Background Chatbots have become a promising tool to support public health initiatives.
Despite their potential, little research has examined how individuals interacted with chatbots …

Mobile/VR/Robotics/IoT-Based Chatbots and Intelligent Personal Assistants for Social Inclusion.

M Karyotaki, A Drigas, C Skianis - International Journal of …, 2024 - search.ebscohost.com
Chatbots are dialogue systems that utilize computational linguistics (CL), including
automatic speech recognition (ASR) and natural language processing (NLP). Artificially …

[HTML][HTML] Use of health care chatbots among young people in china during the omicron wave of COVID-19: evaluation of the user experience of and satisfaction with the …

Y Shan, M Ji, W Xie, X Zhang, X Qian… - JMIR Human …, 2022 - humanfactors.jmir.org
Background Long before the outbreak of COVID-19, chatbots had been playing an
increasingly crucial role and gaining growing popularity in health care. In the current …

[HTML][HTML] A privacy-preserving dialogue system based on argumentation

B Fazzinga, A Galassi, P Torroni - Intelligent Systems with Applications, 2022 - Elsevier
Dialogue systems are a class of increasingly popular AI-based solutions to support timely
and interactive communication with users in many domains. Due to the apparent possibility …

Exploring the influence of user characteristics on verbal aggression towards social chatbots

HJ Chin, M Yong Yi - Behaviour & Information Technology, 2024 - Taylor & Francis
Chatbots possess great potential benefits, yet concerns persist regarding users adopting
inappropriate, offensive language. This research delved into the influence of user …

Recruitment in a research study via chatbot versus telephone outreach: a randomized trial at a minority-serving institution

YJ Kim, JA DeLisa, YC Chung… - Journal of the …, 2022 - academic.oup.com
Chatbots are software applications to simulate a conversation with a person. The
effectiveness of chatbots in facilitating the recruitment of study participants in research …

The acceptability and effectiveness of artificial intelligence-based chatbot for hypertensive patients in community: protocol for a mixed-methods study

P Chen, Y Li, X Zhang, X Feng, X Sun - BMC Public Health, 2024 - Springer
Background Chatbots can provide immediate assistance tailored to patients' needs, making
them suitable for sustained accompanying interventions. Nevertheless, there is currently no …

Technological Innovations in Response to COVID-19: Research Agenda Considering Marginalized Populations

DD Bennett Gayle, X Yuan, E Dubois… - Social Vulnerability to …, 2023 - Springer
This chapter presents an interdisciplinary research agenda for understanding the impacts
COVID-19 response has had on our use of technology. The widespread unprecedented …

SaminBot: un asistente virtual para recolectar datos durante la pandemia del COVID-19

HV Olivera, ARC Maita, MDP Flores, JRV Chicata… - Interfases, 2021 - dialnet.unirioja.es
INTERFASES n. 14//diciembre 2021//ISSN 1993-4912 139 virtual (chatbot) denominado
SaminBot, como una alternativa para recolectar datos y brindar información durante la …