(In) visible moderation: A digital ethnography of marginalized users and content moderation on Twitch and Reddit
Research suggests that marginalized social media users face disproportionate content
moderation and removal. However, when content is removed or accounts suspended, the …
moderation and removal. However, when content is removed or accounts suspended, the …
Who moderates on Twitch and what do they do? Quantifying practices in community moderation on Twitch
Volunteer moderators are an increasingly essential component of effective community
management across a range of services, such as Facebook, Reddit, Discord, YouTube, and …
management across a range of services, such as Facebook, Reddit, Discord, YouTube, and …
Towards leveraging AI-Based moderation to address emergent harassment in social virtual reality
Extensive HCI research has investigated how to prevent and mitigate harassment in virtual
spaces, particularly by leveraging human-based and Artificial Intelligence (AI)-based …
spaces, particularly by leveraging human-based and Artificial Intelligence (AI)-based …
Altruistic and profit-oriented: Making sense of roles in web3 community from airdrop perspective
Regardless of which community, incentivizing users is a necessity for well-sustainable
operations. In the blockchain-backed Web3 communities, known for their transparency and …
operations. In the blockchain-backed Web3 communities, known for their transparency and …
Thread with caution: Proactively helping users assess and deescalate tension in their online discussions
JP Chang, C Schluger… - Proceedings of the ACM …, 2022 - dl.acm.org
Incivility remains a major challenge for online discussion platforms, to such an extent that
even conversations between well-intentioned users can often derail into uncivil behavior …
even conversations between well-intentioned users can often derail into uncivil behavior …
Understanding moderators' conflict and conflict management strategies with streamers in live streaming communities
As each micro community centered around the streamer attempts to set its own guidelines in
live streaming communities, it is common for volunteer moderators (mods) and the streamer …
live streaming communities, it is common for volunteer moderators (mods) and the streamer …
Coordination and Collaboration: How do Volunteer Moderators Work as a Team in Live Streaming Communities?
Volunteer moderators (mods) play significant roles in developing moderation standards and
dealing with harmful content in their micro-communities. However, little work explores how …
dealing with harmful content in their micro-communities. However, little work explores how …
After violation but before sanction: Understanding volunteer moderators' profiling processes toward violators in live streaming communities
Content moderation is an essential part of online community health and governance. While
much of extant research is centered on what happens to the content, moderation also …
much of extant research is centered on what happens to the content, moderation also …
Meditating in live stream: An autoethnographic and interview study to investigate motivations, interactions and challenges
Mindfulness practice has many mental and physical well-being benefits. With the increased
popularity of live stream technologies and the impact of COVID-19, many people have …
popularity of live stream technologies and the impact of COVID-19, many people have …
Storychat: Designing a narrative-based viewer participation tool for live streaming chatrooms
Live streaming platforms and existing viewer participation tools enable users to interact and
engage with an online community, but the anonymity and scale of chat usually result in the …
engage with an online community, but the anonymity and scale of chat usually result in the …