Analysis of customers' satisfaction with baby products: The moderating role of brand image

M Nilashi, RA Abumalloh, S Samad, M Alrizq… - Journal of Retailing and …, 2023 - Elsevier
The previous experience of customers is assessed by textual reviews and ratings to reflect
their levels of satisfaction with the service or product. Online reviews and ratings have …

Unhiding nexus between service quality, customer satisfaction, complaints, and loyalty in online shopping environment in Pakistan

MU Wattoo, SMJ Iqbal - Sage Open, 2022 - journals.sagepub.com
Due to the recent development in online shopping, the e-commerce business has
experienced significant growth. However, in developing nations such as Pakistan, the …

Factors influencing consumers' repurchase behavior on fresh food e-commerce platforms: An empirical study

M Liu, W Jia, W Yan, J He - Advanced Engineering Informatics, 2023 - Elsevier
The e-commerce of fresh commodities keeps being adaptive to the change of consumer
consumption attitudes and behavior in the current era of global economy. In the fierce …

Is E-Trust a Driver of Sustainability? An Assessment of Turkish E-Commerce Sector with an Extended Intuitionistic Fuzzy ORESTE Approach

Ç Sıcakyüz, B Erdebilli - Sustainability, 2023 - mdpi.com
Due mainly to COVID-19 and the demanding work schedules of many individuals, online
purchasing sites have become indispensable. However, the dynamic online environment …

Driving millennial satisfaction in l-commerce: Perceived price advantage, real-time interactivity, and perceived visibility as key factors

T Sah - Journal of Applied Business Administration, 2024 - jurnal.polibatam.ac.id
Abstract The advent of Live-Commerce has spurred changes in consumer shopping
preferences. Millennials play a pivotal role in current consumer trends, being highly digitally …

Importance–performance analysis (IPA) in analyzing the satisfaction of administrative support in teaching practice research programs

CH Wu, PL Kuo, CH Yang, YC Chang, TL Chen - Sustainability, 2023 - mdpi.com
This study examined the effects of school administrative support on teaching practice
research programs using the importance–performance analysis (IPA) model. Teachers' …

Online shopping behavior analysis for smart business using big data analytics and blockchain security

W Wei, CB Sivaparthipan, PM Kumar - International Journal of …, 2022 - World Scientific
Technological advancement in a modern environment is approaching universality. The
realm and uses of information technology (IT) and Blockchain Security have been …

EVALUATION OF THE FACTORS AFFECTING CONSUMERS'PURCHASES OF FRESH FOOD ONLINE FROM CHINA AND HUNGARY

J Zhang, I Rudnák - … Journal of eBusiness and eGovernment Studies, 2023 - agbioforum.org
Considerable focus has been directed towards the study of individuals' online shopping
purchase intentions and behaviours. This paper examines the factors that impact the online …

Customer satisfaction of technopreneurs based on TQM and servqual during the COVID-19 pandemic

S Siallagan - Asian Journal of Business and Accounting, 2023 - jummec.um.edu.my
Design/Methodology/Approach: A sample of 406 customers who made online purchase
transactions from technopreneurs in the 33 districts of North Sumatra province was included …

An analysis of factors influencing the development of self-employment digitalization based on fuzzy logic

A Plotnikov, T Vorobets, A Urasova - Journal of Applied …, 2022 - aseestant.ceon.rs
Self-employment in the Russian Federation is a special tax regime; tax on personal income
is a simplified form of entrepreneurship. The self-employed are often associated with …