A review of facilities management performance measurement

D Amos, ZN Musa, CP Au-Yong - Property Management, 2019 - emerald.com
Purpose The purpose of this paper is to present a comprehensive review of facilities
management (FM) performance measurement (PM) research within the past two decades to …

Adopting quality management (QM) principles in managing facilities management service delivery

NE Myeda, SJL Chua, NS Aqillah - International Journal of Quality & …, 2023 - emerald.com
Purpose This paper aims to assess the quality management (QM) principles in facilities
management (FM) service delivery for office buildings. This is to create a quality culture that …

Developing facilities management (FM) competencies for Malaysia: Reference from international practice

SN Kamaruzzaman, NE Myeda… - Journal of Facilities …, 2018 - emerald.com
Purpose The purpose of this paper is to investigate the significance of facilities management
(FM) competency levels from three different stages, namely, strategic, tactical and …

Performance measurement of facilities management services in Ghana's public hospitals

D Amos, ZN Musa, CP Au-Yong - Building Research & Information, 2020 - Taylor & Francis
The purpose of this paper is to explore and measure the performance of Facilities
Management (FM) services in Ghana's public hospitals. Given that poor FM practices can …

Finding the niche towards performance excellence: A study of facilities management firms in Malaysia

MU Douglas - Journal of Facilities Management, 2016 - emerald.com
Purpose This paper aims to address the often fragmented approach to performance issues
to maximise services quality and returns. With the increased emphasis on corporate reforms …

[PDF][PDF] The future role of facilities managers in an era of industry 4.0

C Okoro, I Musonda - Proceedings of the creative construction …, 2019 - academia.edu
The job description of asset and facilities managers continue to evolve. The future roles of
facilities managers is somewhat a concern, given the trend and progression of innovative …

Identification and classification of facilities managers functions: a proposal validated by Latin American experts

M Madroñal-Ortiz, D Cuartas-Ramirez… - Journal of …, 2022 - kuwaitjournals.org
This work has evaluated the reflection of the organizational functions of the support activities
linked to the different main areas in the Facility Management profession through the review …

Agile integrated facilities maintenance approach to apparel sector

C Thenuwara, YG Sandanayake - Procedia Manufacturing, 2018 - Elsevier
Facilities managers in apparel sector face numerous uncertainties due to the unpredictable
nature of facilities maintenance. In this context, apparel industry practitioners urge for an …

Um estudo de gestão de facilidades em um campus sustentável baseado em internet das coisas e inteligência ambiental

RN de Paiva, J Kanai… - Encontro Nacional de …, 2020 - eventos.antac.org.br
No ciclo de vida de uma edificação, a etapa de Uso envolve a operação e manutenção de
um edifício. Estas atividades são realizadas no contexto da Gestão de Facilidades (Facility …

The drivers, success factors, and inhibitors of the internet of things (IoT) in office buildings

Z Mamoojee - wiredspace.wits.ac.za
IoT adoption in office buildings was accelerating as a result of growing demands placed on
real estate providers to improve the quality of their spaces, amongst other factors …