Sustainable tourism is contributing to environmental conservation and socio-economic well-
being of local communities; however, there is a paucity of knowledge on the sustainability of …

Job satisfaction and Service quality are very important concepts that organizations must
understand it in order to remain competitive and hence grow. It is very important for …

The internship program provides students with a good experience developing their potential
to prepare themselves to work in the future. This paper focuses on looking at students' …

The banking industry in Ghana has seen tremendous growth in recent times. This
exponential growth has led to high levels of competition and necessitated that all banks …

This study explores customers' perceptions of the service quality provided in the hotel
industry in Pretoria, in the Republic of South Africa. Considering the growth of the hotel …

Studies have shown that in service organizations, quality can have a growth in customer
satisfaction as its consequence, and when it regards the banking services, factors are …

Heritage tourism involves services to tourists with the occasion to understand, and pleasure
from uniqueness of natural and heritage features. Cultural legacy, environment, accessibility …

The overall goal of any business entity is to have the needs of customers satisfied. In the
business world customers are the source of profit and revenue for the service organizations …

The study was carried out with the purpose of identifying customer satisfaction factors that
enhance brand loyalty, identify the challenges that limit earned customer satisfaction, and …