Background Engineers are increasingly being asked to empathically engage with a broad
range of stakeholders. Current efforts to educate empathic engineers, however, are …

Abstract “Design Thinking”–a cross-disciplinary and user centered method–is an approach
towards the discovery of solutions and sparks innovative thinking in many ways. It also can …

In today's unsustainable world of goods, where products are desired, purchased, briefly
used and then promptly landfilled to make way for more, consumption and waste are rapidly …

Understanding experience is a critical issue for a variety of professions, especially design.
To understand experience and the user experience that results from interacting with …

This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for
Innovation and Improvement, University Of Warwick, Coventry." Experience Based …

The study focuses on an innovative user centred design approach called probes. Probes are
based on self-documenting, they are explorative and design oriented, and they aim at …

In user-centered design, attention has shifted from improving usability and addressing
ergonomic problems to wider perspectives such as experiences in everyday life. This shift …

Developers aim at providing value through their systems and products. However, value is
not financial only, but depends on usage and users' perceptions of value. In this paper, we …

This paper describes a new digital user study tool called Mobile Probes. Mobile Probes
arose from a need to develop contextual and dynamic self-documenting tools for studying …

Design research has increasingly taken an interest in inviting users and other stakeholders
to contribute in the early phases of the design process. In the discourse of organising …