Computational politeness in natural language processing: A survey

P Priya, M Firdaus, A Ekbal - ACM Computing Surveys, 2024 - dl.acm.org
Computational approach to politeness is the task of automatically predicting and/or
generating politeness in text. This is a pivotal task for conversational analysis, given the …

Towards human-centered proactive conversational agents

Y Deng, L Liao, Z Zheng, GH Yang… - Proceedings of the 47th …, 2024 - dl.acm.org
Recent research on proactive conversational agents (PCAs) mainly focuses on improving
the system's capabilities in anticipating and planning action sequences to accomplish tasks …

A survey on proactive dialogue systems: Problems, methods, and prospects

Y Deng, W Lei, W Lam, TS Chua - arXiv preprint arXiv:2305.02750, 2023 - arxiv.org
Proactive dialogue systems, related to a wide range of real-world conversational
applications, equip the conversational agent with the capability of leading the conversation …

The future of cognitive strategy-enhanced persuasive dialogue agents: new perspectives and trends

M Chen, B Guo, H Wang, H Li, Q Zhao, J Liu… - Frontiers of Computer …, 2025 - Springer
Persuasion, as one of the crucial abilities in human communication, has garnered extensive
attention from researchers within the field of intelligent dialogue systems. Developing …

Goal awareness for conversational AI: proactivity, non-collaborativity, and beyond

Y Deng, W Lei, M Huang, TS Chua - … of the 61st Annual Meeting of …, 2023 - aclanthology.org
Conversational systems are envisioned to provide social support or functional service to
human users via natural language interactions. Conventional conversation researches …

[PDF][PDF] PARTNER: A Persuasive Mental Health and Legal Counselling Dialogue System for Women and Children Crime Victims.

P Priya, K Mishra, P Totala, A Ekbal - IJCAI, 2023 - ijcai.org
Abstract The World Health Organization has underlined the significance of expediting the
preventive measures for crime against women and children to attain the United Nations …

Let's negotiate! A survey of negotiation dialogue systems

H Zhan, Y Wang, T Feng, Y Hua, S Sharma, Z Li… - arXiv preprint arXiv …, 2024 - arxiv.org
Negotiation is a crucial ability in human communication. Recently, there has been a
resurgent research interest in negotiation dialogue systems, whose goal is to create …

Rethinking Conversational Agents in the Era of LLMs: Proactivity, Non-collaborativity, and Beyond

Y Deng, W Lei, M Huang, TS Chua - … in Information Retrieval in the Asia …, 2023 - dl.acm.org
Conversational systems are designed to offer human users social support or functional
services through natural language interactions. Typical conversation researches mainly …

ABLE: Personalized Disability Support with Politeness and Empathy Integration

K Mishra, M Burja, A Ekbal - … of the 2024 Conference on Empirical …, 2024 - aclanthology.org
In today's dynamic world, providing inclusive and personalized support for individuals with
physical disabilities is imperative. With diverse needs and preferences, tailored assistance …

Interactive Dialogue Agents via Reinforcement Learning on Hindsight Regenerations

J Hong, J Lin, A Dragan, S Levine - arXiv preprint arXiv:2411.05194, 2024 - arxiv.org
Recent progress on large language models (LLMs) has enabled dialogue agents to
generate highly naturalistic and plausible text. However, current LLM language generation …