Preliminary framework to manage tenant satisfaction in facilities management service encounters

G Karunasena, D Vijerathne, H Muthmala - Facilities, 2018 - emerald.com
Purpose Homogeneity in the main business of renting office spaces among commercial
facilities has led to fierce competition. To retain tenant attractiveness, many are now …

Service quality of property managers of shopping complexes in Ibadan, Nigeria: Empirical evidence

SO Ojekalu, O Ojo, TT Oladokun, SA Olabisi… - Property …, 2019 - emerald.com
Purpose The purpose of this paper is to assess the service quality (SQ) of property
managers of shopping complexes in Ibadan with a view to improving management practice …

An assessment of corporate social responsibility of property developers in Bauchi Metropolis, Nigeria

S Tukur, J Shehu, A Mammadi… - International Journal of …, 2019 - goodwoodpub.com
Purpose: The study aims to assess the corporate social responsibility of property developers
in Bauchi metropolis with a view to examine the importance and effects of corporate social …

Satisfaction of occupiers with management of rented commercial properties in Nigeria: an empirical study

TB Oyedokun, A Oletubo, AO Adewusi - Property Management, 2014 - emerald.com
Purpose–Occupier satisfaction has received noticeable attention in recent years due to the
perceived relationship between satisfaction and investment performance which has led to …

Assessment of the effectiveness of maintenance management systems in delivering quality maintenance services in higher institutions

AO Oluwatobi, VA Alli-Johnson… - Journal of Physics …, 2019 - iopscience.iop.org
The study assessed the effectiveness of maintenance and management systems in
delivering quality maintenance services in higher institutions of learning with specific focus …

Effect of Facilities Management Service Quality on User Satisfaction and Institutional Image

Y Nicholas, MI Mohammed, KJ Ufere… - International Journal of …, 2022 - intrest.utm.my
The rapid change in all sectors of human endeavour disrupts the way businesses,
organisations and institutions conduct their activities. In the service industry, provision of …

Systematic review on the attributes of resident satisfaction measurement in the facility management context

AMA Ramli, AN Harun, MNM Nawi… - Journal of Advanced …, 2020 - akademiabaru.com
Resident satisfaction with the building maintenance services rendered by the property
management company is vital to the quality of people's life in the residential buildings …

Conceptualization of a Dynamic Model for Social Return on Investment (SROI) System of Public Academic Building Projects

MS Sharif, MZ Mohammad… - … Conference on Civil …, 2023 - Springer
Investments in public academic building projects have been declining due to concerns on
justifying economic and social impacts measured by social return on investment (SROI) …

Property and maintenance management framework for New Zealand's state schools: a thesis presented in partial fulfilment of the requirements for the degree of …

ATH Le - 2021 - mro.massey.ac.nz
School buildings and infrastructure are considered fundamental elements of any community.
The buildings and infrastructure are not only supposed to provide a pleasant, and safe …

[PDF][PDF] A Study of Career Satisfaction Among Estate Surveyors and Valuers in Akwa Ibom State, Nigeria

O Nwanekezie, S Okeahialam - 2019 - core.ac.uk
This study surveyed a cross-section of sixty-five (65) estate surveyors and valuers in both
public and private practice to determine their career satisfaction level. Twelve (12) test …