Protesting in post-apartheid South Africa is perceived as one of the significant democratic
methods of participation and engagement with the government and its executive. As a result …

Background For more than two decades, many municipalities have failed to render services
effectively because of lack of competency and budget management skills to manage …

Sažetak Nacionalni odgovori na pandemiju COVID-19 razlikuju se od države do države. U
Južnoj Africi, ovaj odgovor obuhvatio je zakonom uvedeno vanredno stanje u trajanju od 21 …

The purpose of this article is to determine the role of service providers in Mangaung
Metropolitan Municipality (MMM) in ensuring effective service delivery. The absence of …

The paper aimed to identify the obstacles of Human Resource Planning (HRP) that affect
workers in delivering quality services to public within the customer centres of the …

The dawn of democracy in South Africa ignited hope among the non-white population for
effective service delivery and the end of separate development, a legacy of colonial …

Section 4 (1) of the Public Audit Act 25 of 2004 stipulates that the Auditor-General (AG) is
responsible for auditing and reporting on the accounts, financial statements as well as the …

The paper aims to explore the politics of ward committees in enhancing community
development through participation. In post-1994 South Africa, ward committees are …

The decline in public service satisfaction is one of the challenges that democratic South
Africa faces. Many municipalities in South Africa have been experiencing difficulties due to …

Background: Local governments in South Africa have been called to account for service
delivery inefficiencies and this resulted in them adopting e-government initiatives to …