User experience (UX) capacity-building: a conceptual model and research agenda

CM MacDonald - Proceedings of the 2019 on Designing Interactive …, 2019 - dl.acm.org
Many User Experience (UX) practitioners face organizational barriers that limit their ability to
influence product decisions. Unfortunately, there is little concrete knowledge about how to …

Practical applicability of user experience capability/maturity models in the development processes of free and open-source software: a systematic literature review

P Namayala, T Kondo, M Manyilizu… - Behaviour & Information …, 2023 - Taylor & Francis
ABSTRACT The popularity of User Experience (UX) is exponentially mounting because it
predicts users' engagement through satisfying needs. It further determines product success …

Eliciting requirements using personas and empathy map to enhance the user experience

B Ferreira, T Conte, SDJ Barbosa - 2015 29th Brazilian …, 2015 - ieeexplore.ieee.org
More than just meet the functional requirements, software is expected to promote a good
user experience to its users. However, to achieve an adequate degree of user experience, it …

An exploratory study using electroencephalography (EEG) to measure the smartphone user experience in the short term

Y Ding, Y Cao, Q Qu, VG Duffy - International Journal of Human …, 2020 - Taylor & Francis
ABSTRACT UX (User experience) can influence important user behaviors, including user
preference, purchasing decisions, and customer loyalty. The ability to assess UX during the …

Formative design and development of a three-dimensional collaborative virtual learning environment through learning experience design methods

N Glaser, D AlZoubi, Y Earnshaw, EL Shaffer… - Journal of Formative …, 2022 - Springer
The purpose of this paper is to describe the formative design, development, and evaluation
of a three-dimensional collaborative virtual learning environment (3D CVLE) called the …

Applying user-centered techniques to analyze and design a mobile application

A Lopes, N Valentim, B Moraes, R Zilse… - Journal of Software …, 2018 - Springer
Introduction Techniques that help in understanding and designing user needs are
increasingly being used in Software Engineering to improve the acceptance of applications …

PATHY: using empathy with personas to design applications that meet the users' needs

BM Ferreira, SDJ Barbosa, T Conte - … 2016, Toronto, ON, Canada, July 17 …, 2016 - Springer
Abstract The importance of User Experience has been increasingly recognized in the
context of developing interactive applications. The Personas technique aims to help …

A framework for assessing organizational user experience (UX) capacity

CM MacDonald, J Sosebee, A Srp - International Journal of Human …, 2022 - Taylor & Francis
Organizations across every industry are seeking to adopt effective User Experience (UX)
practices, but they often struggle through an expensive process of trial and error because …

[HTML][HTML] The effect of the segmentation of video tutorials on User's training experience and performance

C Lamontagne, S Sénécal, M Fredette… - Computers in Human …, 2021 - Elsevier
This study aims to explore the effects of the segmentation of video tutorials on the implicit
and explicit experience of the users in the hands-on training tasks. A laboratory experiment …

[PDF][PDF] Computational analysis of user experience and customer satisfaction with mobile food delivery services: Evidence from big data approaches

E Park - Mathematical Biosciences and Engineering, 2022 - aimspress.com
Because of the COVID-19 global pandemic, mobile food delivery services have gained new
prominence in our society. With this trend, the understanding of user experience in …