Information and communication technologies in food services and restaurants: a systematic review

R Gonzalez, J Gasco, J Llopis - International Journal of …, 2022 - emerald.com
Purpose Information and communication technologies (ICTs) are a key player in the food
services and restaurants sector; thus, the aim of this work consists in studying the previous …

[HTML][HTML] Changes in travel behaviors and intentions during the COVID-19 pandemic and recovery period: A case study of China

X Fan, J Lu, M Qiu, X Xiao - Journal of Outdoor Recreation and Tourism, 2023 - Elsevier
The COVID-19 pandemic severely hit the tourism industry in China and worldwide. Chinese
government adopted extensive nonpharmaceutical interventions (NPIs) to control it. COVID …

Effects of online reviews, trust, and picture-superiority on intention to purchase restaurant services

CW Park, I Sutherland, SK Lee - Journal of Hospitality and Tourism …, 2021 - Elsevier
With increased online activities associated with the purchase of restaurant services, online
reviews have become important among potential customers due to the advantages in …

Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers' behavioral intentions

R Cai, XY Leung, CGQ Chi - International Journal of Hospitality …, 2022 - Elsevier
This study aims to reveal customers' perceptions and intentions towards the emerging
disruptive restaurant business model of ghost kitchens. Through the theoretical lens of …

旅游情境中信任研究进展与启示——基于英文文献分析.

庞兆玲, 孙九霞 - Tourism Tribune/Lvyou Xuekan, 2024 - search.ebscohost.com
信任一直被认为在应对不确定与不完全知识情境时发挥重要作用, 然而, 目前旅游学界对此话题
的关注相对不足. 文章通过对截至2022 年10 月发表在国际权威期刊上的148 …

eWOM, destination preference and consumer involvement–a stimulus-organism-response (SOR) lens

N Yadav, S Verma, RD Chikhalkar - Tourism Review, 2022 - emerald.com
Purpose This study aims to examine the moderated-mediation impact of consumer
involvement and destination preference on travel intentions. Stimulus-Organism-Response …

Online review helpfulness: the moderating effects of review comprehensiveness

Y Liu, H Hu - International Journal of Contemporary Hospitality …, 2021 - emerald.com
Purpose Consumers' evaluation of online review helpfulness has been widely examined.
The extant literature suggests that the attributes of review content (eg review length and …

Improving sentiment classification of restaurant reviews with attention-based bi-GRU neural network

L Li, L Yang, Y Zeng - Symmetry, 2021 - mdpi.com
In the era of Web 2.0, there is a huge amount of user-generated content, but the huge
amount of unstructured data makes it difficult for merchants to provide personalized services …

Uzbek sentiment analysis based on local restaurant reviews

S Matlatipov, H Rahimboeva, J Rajabov… - arXiv preprint arXiv …, 2022 - arxiv.org
Extracting useful information for sentiment analysis and classification problems from a big
amount of user-generated feedback, such as restaurant reviews, is a crucial task of natural …

How online travel reviews sources affect travelers' behavioral intentions? Analysis with source credibility theory

G Roy, B Datta, S Mukherjee, A Eckert… - Tourism Planning & …, 2024 - Taylor & Francis
ABSTRACT This study used Source Credibility Theory (SCT) to examine the effect of the
source credibility factors (SCFs) of travelers' electronic word of mouth (eWOM) and their …