The restaurant franchise business has recently experienced worldwide growth. Despite the
popularity of franchise brands in the hospitality industries, few studies have focused on …

Scholars have conducted franchisee performance research for decades; however,
understanding the antecedents and outcomes of franchisee performance is still limited. This …

Although the importance of perceived organizational support on organizational outcomes
has been highlighted in the literature, research is lacking concerning how organization-wide …

We, the Editors and Publisher of the Journal of Sustainable Finance and Investment, have
retracted the following articles which are all part of the Special Issue titled Accounting …

Previous literature has acknowledged franchising as a great way for businesses to expand
into new areas and opportunities. It has become a popular option for those who are looking …

This study investigates the impact of market engagement strategies—specifically market
involvement, customer centricity, employee empowerment, and market innovation—on …

This study is aimed to review the previous studies on the trend of franchising strategy based
on a systematic literature review. Franchising is a well-known business model to grow a …

Franchisee satisfaction in a franchise network has various consequences, from stimulating
the implementation of new practices up to the decision to stay in or leave the network. This …

Purpose This study aims to identify the factors that influence customer satisfaction in the
banking sector from the perspective of employee characteristics. More specifically, this study …

This empirical study aims to investigate the impact of different dimensions of franchise
management strategies on franchisee performance in the professional service sector. The …