The value of academic libraries: A comprehensive research review and report
MJ Oakleaf - 2010 - books.google.com
This report provides Association of College and Research Libraries (ACRL) leaders and the
academic community with a clear view of the current state of the literature on value of …
academic community with a clear view of the current state of the literature on value of …
Library quality and impact: is there a relationship between new measures and traditional measures?
SA Weiner - The journal of academic librarianship, 2005 - Elsevier
Traditional measures of quality are no longer adequate to reflect library excellence and
impact. Analysis of an Association for Research Libraries data set showed that there was a …
impact. Analysis of an Association for Research Libraries data set showed that there was a …
A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka
C Jayasundara, P Ngulube… - South African Journal of …, 2009 - journals.co.za
University library administrators in Sri Lanka have begun to search for alternative ways to
satisfy their clientele on the basis of service quality. This article aims at providing a …
satisfy their clientele on the basis of service quality. This article aims at providing a …
[PDF][PDF] From measurement to management: using data wisely for planning and decision-making
S Hiller, J Self - 2004 - digital.lib.washington.edu
The wise use of data, information, and knowledge in planning, decisionmaking, and
management can improve library performance. While libraries have long collected data …
management can improve library performance. While libraries have long collected data …
How and why libraries are changing: what we know and what we need to know
DA Troll - portal: Libraries and the Academy, 2002 - muse.jhu.edu
In November 2000, the Digital Library Federation (DLF) and the Council on Library and
Information Resources (CLIR) commissioned a white paper to initiate discussion of how and …
Information Resources (CLIR) commissioned a white paper to initiate discussion of how and …
[HTML][HTML] Library usage patterns in the electronic information environment
B Franklin, T Plum - Information research, 2004 - informationr.net
This paper examines the methodology and results from Web-based surveys of more than
15,000 networked electronic services users in the United States between July 1998 and …
15,000 networked electronic services users in the United States between July 1998 and …
A framework for evaluating digital library services
A Framework for Evaluating Digital Library Services Page 1 A Framework for Evaluating Digital
Library Services http://webdoc.sub.gwdg.de/edoc/aw/d-lib/dlib/july02/choudhury/07ch... 1 of 11 …
Library Services http://webdoc.sub.gwdg.de/edoc/aw/d-lib/dlib/july02/choudhury/07ch... 1 of 11 …
Collaborative assessment of an academic library and writing center partnership: Embedded writing and research tutors for first-year students
M Epstein, B Draxler - College & Research Libraries, 2020 - crl.acrl.org
Background St. Olaf College is a private liberal arts college located in Northfield, Minnesota.
The St. Olaf College Board of Regents revised and approved the College Mission Statement …
The St. Olaf College Board of Regents revised and approved the College Mission Statement …
Libraries in the information age: A measure of performance, competencies and constraints in academic libraries in Nigerian universities
B Eze Asogwa - The Electronic Library, 2014 - emerald.com
Purpose–The purpose of this paper is to measure the competencies of libraries in Nigerian
universities, identify constraints to their performance and recommend infrastructures and …
universities, identify constraints to their performance and recommend infrastructures and …
[PDF][PDF] Balanced Scorecard: linking strategic planning to measurement and communication
G Cribb, C Hogan - 2003 - docs.lib.purdue.edu
This paper discusses issues and strategies in implementing Balanced Scorecard to facilitate
strategic planning in a small private university library. Bond University has been using the …
strategic planning in a small private university library. Bond University has been using the …