Online food delivery: A systematic synthesis of literature and a framework development
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …
literature on online food delivery is synthesised in terms of theories, contexts, methods …
Online food delivery research: A systematic literature review
A Shroff, BJ Shah, H Gajjar - International Journal of Contemporary …, 2022 - emerald.com
Purpose Online food delivery (OFD) has witnessed momentous consumer adoption in the
past few years, and COVID-19, if anything, is only accelerating its growth. This paper …
past few years, and COVID-19, if anything, is only accelerating its growth. This paper …
User generated content for exploring factors affecting intention to use travel and food delivery services
Customer reviews/comments on product-websites and on social-media pages can serve as
great information sources for both customers and service-providers. For exploring the drivers …
great information sources for both customers and service-providers. For exploring the drivers …
From restaurant to cloud kitchen: Survival of the fittest during COVID-19 An empirical examination
K Kulshreshtha, G Sharma - Technological Forecasting and Social Change, 2022 - Elsevier
The restaurant industry is experiencing a financial crisis at the moment of COVID-19. The
purpose of this paper is to explore and examine the impact of various factors responsible for …
purpose of this paper is to explore and examine the impact of various factors responsible for …
Forecasting the next revolution: food technology's impact on consumers' acceptance and satisfaction
N Recuero-Virto, C Valilla-Arróspide - British Food Journal, 2022 - emerald.com
Purpose In a sector that needs to satisfy a fast-increasing population, advancements like
cultivated meat and bio-circular economy are basic to sustain the industry and the society …
cultivated meat and bio-circular economy are basic to sustain the industry and the society …
Can reviews predict reviewers' numerical ratings? The underlying mechanisms of customers' decisions to rate products using Latent Dirichlet Allocation (LDA)
A Poushneh, R Rajabi - Journal of Consumer Marketing, 2022 - emerald.com
Purpose Two valuable pieces of information–reviews and their corresponding numerical
ratings–are accessible to potential customers before they make a purchasing decision. An …
ratings–are accessible to potential customers before they make a purchasing decision. An …
Food and social media: a research stream analysis
RA García-León, T Teichert - Management Review Quarterly, 2024 - Springer
Interest in food and online communication is growing fast among marketing and business
scholars. Nevertheless, this interest has been not exclusive to these areas. Researchers …
scholars. Nevertheless, this interest has been not exclusive to these areas. Researchers …
What social media sentiment tells us about why customers churn
J Lappeman, M Franco, V Warner… - Journal of Consumer …, 2022 - emerald.com
Purpose This study aims to investigate the factors that influence South African customers to
potentially switch from one bank to another. Instead of using established models and survey …
potentially switch from one bank to another. Instead of using established models and survey …
Analysing customers' reviews and ratings for online food deliveries: A text mining approach
The purpose of this study was to explore the relationship between online reviews and
ratings through text mining and empirical techniques. An Indian food delivery portal (Zomato …
ratings through text mining and empirical techniques. An Indian food delivery portal (Zomato …
Consumer loneliness: A systematic review and research agenda
S Huang, M Li - Frontiers in Psychology, 2023 - frontiersin.org
Treading on the heels of the spread of the coronavirus, the “loneliness virus” has been
capturing territories globally. Consumers are not immune to loneliness. Although academics …
capturing territories globally. Consumers are not immune to loneliness. Although academics …