This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

Purpose Online food delivery (OFD) has witnessed momentous consumer adoption in the
past few years, and COVID-19, if anything, is only accelerating its growth. This paper …

Customer reviews/comments on product-websites and on social-media pages can serve as
great information sources for both customers and service-providers. For exploring the drivers …

The restaurant industry is experiencing a financial crisis at the moment of COVID-19. The
purpose of this paper is to explore and examine the impact of various factors responsible for …

Purpose In a sector that needs to satisfy a fast-increasing population, advancements like
cultivated meat and bio-circular economy are basic to sustain the industry and the society …

Purpose Two valuable pieces of information–reviews and their corresponding numerical
ratings–are accessible to potential customers before they make a purchasing decision. An …

Interest in food and online communication is growing fast among marketing and business
scholars. Nevertheless, this interest has been not exclusive to these areas. Researchers …

Purpose This study aims to investigate the factors that influence South African customers to
potentially switch from one bank to another. Instead of using established models and survey …

The purpose of this study was to explore the relationship between online reviews and
ratings through text mining and empirical techniques. An Indian food delivery portal (Zomato …

Treading on the heels of the spread of the coronavirus, the “loneliness virus” has been
capturing territories globally. Consumers are not immune to loneliness. Although academics …