Transportation is a vital sector of the US economy based on consumers', firms', and
government's enormous expenditures in money and time and on its effect on virtually all …

The authors are investigating whether a higher presence and more efficient operations of
low-cost carriers (LCCs) can increase the service quality in terms of on-time performance of …

We argue that the rise of online travel agencies changed the nature of competition in the
airline industry—from competition on elapsed scheduled flight times to price competition …

We investigate whether stock price movements can inform operations managers as to where
they should focus improvement efforts. We examine how unexpected performance along …

How did the diffusion of the Internet affect product quality in the airline industry? We argue
that the shift to online distribution channels has changed the way airlines compete for …

Abstract<? Pub Inc> This dissertation consists of three essays linking the business models of
rating agencies to the rating decisions these agencies make as market intermediaries …

Despite the well-known fact that flights and trains are likely to be delayed or cancelled due to
bad weather, the impact of high temperature is less explored. In this study, I empirically …

This paper examines the effect of competition on product quality when product quality is
unobserved before purchase. Using a dataset that records the actual broadband internet …

This paper examines the effect of competition on product quality when product quality is
unobserved before purchase. Using a dataset that records the actual broadband internet …

Empirical research on the relationship between market congestion and the market
competitive level largely falsifies the positive relationship predicted by theoretical models. In …