Hospitality and tourism online reviews: Recent trends and future directions

M Schuckert, X Liu, R Law - Journal of Travel & Tourism Marketing, 2015 - Taylor & Francis
In view of the increasing popularity of online reviews and their significant impact on
individual buying behavior as well as on the supply side, this study reviewed and analyzed …

A bibliometric analysis of knowledge development in smart tourism research

AG Johnson, I Samakovlis - Journal of Hospitality and Tourism …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the production of smart tourism knowledge,
thereby revealing the development of the concept through collaborative networks …

What we know and do not know about authenticity in dining experiences: A systematic literature review

TH Le, C Arcodia, MA Novais, A Kralj - Tourism Management, 2019 - Elsevier
In light of the important role of authenticity in dining experiences and the diverse
conceptualisations of authenticity especially in the tourism context, this study reviews …

The relevance of mobile tourism and information technology: an analysis of recent trends and future research directions

S Liang, M Schuckert, R Law… - Journal of Travel & …, 2017 - Taylor & Francis
Although there have been studies concerning information and communication technologies
adoption in the tourism industry, the research trends of mobile tourism (m-tourism) are still …

A segmentation of online reviews by language groups: How English and non-English speakers rate hotels differently

M Schuckert, X Liu, R Law - International Journal of Hospitality …, 2015 - Elsevier
We employ a secondary data source of more than 86,000 customer ratings of Hong Kong
star-rated hotels to explore the distribution and difference in rating behavior of English and …

The main paths of eTourism: Trends of managing tourism through Internet

TC Chuang, JS Liu, LYY Lu, FM Tseng… - Asia Pacific Journal of …, 2017 - Taylor & Francis
Drawing from the tourism and hospitality literature, this paper highlights the main research
trajectories and themes in the context of eTourism. We use main path analysis to investigate …

Review and application of knowledge management and knowledge sharing in tourism

M Yiu, R Law - Asia Pacific Journal of Tourism Research, 2014 - Taylor & Francis
Knowledge and its management are generally recognised as a strategic asset that provides
organisations with a competitive edge. Prior research demonstrates that knowledge sharing …

How inter-city high-speed rail influences tourism arrivals: Evidence from social media check-in data

Y Liu, J Shi - Current Issues in Tourism, 2019 - Taylor & Francis
This paper attempts to investigate the impacts of inter-city high-speed rail (HSR) on tourism
arrivals by employing a novel data of check-ins generated from social media. This type of …

Cultural differences, language attitudes and tourist satisfaction: A study in the Barcelona hotel sector

P De Carlos, E Alén, A Pérez-González… - Journal of Multilingual …, 2019 - Taylor & Francis
In most service activities, customer satisfaction depends largely on the direct interaction with
service providers. In the case of tourism, this interaction often occurs between people from …

Türkiye'deki gastronomi temalı müzelere yönelik çevrimiçi ziyaretçi deneyimlerinin incelenmesi

HS Gök, S Şalvarcı - Seyahat ve Otel İşletmeciliği Dergisi, 2021 - dergipark.org.tr
Günümüzde yaşanan dijital devrim, müzeleri hem doğrudan hem de dolaylı olarak birçok
yönden etkilemektedir. Bu etkilerden biri, müzeleri ziyaret eden bireyler tarafından internet …