The Impact of Service Quality on Customer Loyalty Through Customer Satisfaction of PT Multicom Persada International Jakarta

I Sani, TA Karnawati, WD Ruspitasari - Dinasti International Journal …, 2024 - dinastipub.org
In today's competitive business environment, firms are continuously seeking for methods to
acquire a competitive advantage and assure long-term success by using proven techniques …

The Influence of Service Quality, Consumer Satisfaction, and Punishment On Willingness To Pay Service Management Fees.

D Ardiansyah, E Sarwoko - Dinasti International Journal of …, 2024 - search.ebscohost.com
In developing a real estate area, the developer plans a new life after the handover of the
units and creating a new good life, it must be supported by quality area management as …

Unfolding the consequences of customer satisfaction: Information from social media as a moderator

T Villalan, M Subramaniyan, R Elangovan… - Environment and …, 2024 - esp.as-pub.com
The present study examines the relationship between customer satisfaction and eWOM,
value co-creation, and repurchase intentions. It also tested the moderating effect of …

The nexus between eWOM and repurchase intention: A serial mediation-moderator model

T Villalan, M Subramaniyan, R Elangovan… - Environment and …, 2024 - esp.as-pub.com
This study investigates the effect of electronic word of mouth (eWOM) on online purchase
intention, brand image, online buying behavior, customer satisfaction, and repurchase …

Analysis of Factors that Influence on Repurchase Intentions of Pharmacy Consumers in Jakarta.

MT Arie Senta, S Indrajaya - Dinasti International Journal of …, 2024 - search.ebscohost.com
The aim to be achieved in this research is to determine the factors that influence the
repurchase intention of pharmacy consumers in Jakarta. This research is quantitative …

[引用][C] PERAN KEPUASAN PELANGGAN MEMEDIASI PENGARUH KUALITAS PELAYANAN TERHADAP NIAT BELI ULANG PRODUK TOKO KOPI DAMAR

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