A TRIZ-inspired knowledge-driven approach for user-centric smart product-service system: A case study on intelligent test tube rack design

D Chang, F Li, J Xue, L Zhang - Advanced engineering informatics, 2023 - Elsevier
With the advancement of information and communication technologies, smart product-
service system (PSS) has attracted increasing research attention to integrate diverse …

Integrating QFD for product-service systems with the Kano model and fuzzy AHP

N Haber, M Fargnoli, T Sakao - Total Quality Management & …, 2020 - Taylor & Francis
The paper proposes a systematic procedure for the development of Product-Service
Systems (PSSs) by focusing on the analysis of customer requirements, and the selection of …

The interval grey QFD method for new product development: Integrate with LDA topic model to analyze online reviews

S Huang, J Zhang, C Yang, Q Gu, M Li… - Engineering Applications of …, 2022 - Elsevier
As the development of the consuming environment, the way consumers give feedback on
product experience changes from passive feedback to active reviews, and the development …

Integrating customer requirements into customized product configuration design based on Kano's model

S Zhao, Q Zhang, Z Peng, Y Fan - Journal of Intelligent Manufacturing, 2020 - Springer
Owing to the increasing concerns about customer needs in the current competitive market,
the identification and incorporation of customer requirements (CRs) into product …

Uncovering differences and similarities among quality function deployment-based methods in Design for X: Benchmarking in different domains

M Fargnoli, T Sakao - Quality Engineering, 2017 - Taylor & Francis
The ability for a product or a service to meet customer needs and requirements efficiently
before its market launch is a key-point in design and development activities. Quality Function …

Coping with diversity ratings in prioritizing design requirements in quality function deployment: A consensus-based approach with minimum-maximum adjustments

J Xiao, X Wang, H Zhang - Computers & Industrial Engineering, 2022 - Elsevier
Quality function deployment (QFD) is a powerful customer-driven quality management tool
that improves product quality by translating customer requirements (CRs) into design …

Technical attribute prioritisation in QFD based on cloud model and grey relational analysis

X Wang, H Fang, W Song - International Journal of Production …, 2020 - Taylor & Francis
Promptly development of new products can be achieved through quality function
deployment (QFD) process, which is critical to companies' survival. Since the multi-criteria …

Determining the importance ratings of customer requirements in quality function deployment based on interval linguistic information

YL Li, YF Du, KS Chin - International Journal of Production …, 2018 - Taylor & Francis
Quality function deployment (QFD) is a customer-oriented tool and is widely applied to
design and improve products and services. Determining the importance ratings (IRs) of …

A spectral clustering method to improve importance rating accuracy of customer requirements in QFD

Y Shi, Q Peng - The International Journal of Advanced Manufacturing …, 2020 - Springer
Quality function deployment (QFD) is a method commonly used in manufacturing industries
to identify customer requirements (CRs) and the manufacturing capacity to meet CRs …

A utilitarian decision—making approach for front end design—A systematic literature review

J Serugga, M Kagioglou, P Tzortzopoulos - Buildings, 2020 - mdpi.com
The complexity of construction processes often means interaction between various
stakeholders, activities and tasks in order to deliver the expected outcomes. The intensity …