[PDF][PDF] Hotel revenue management–a critical literature review

S Ivanov, V Zhechev - Tourism: an international interdisciplinary journal, 2012 - hrcak.srce.hr
The paper presents a literature review of the main concepts of hotel revenue management
(RM) and current state-of-the-art of its theoretical research. The article emphasises on the …

Hospitality marketing research from 2000 to 2009: topics, methods, and trends

M Yoo, S Lee, B Bai - International Journal of Contemporary …, 2011 - emerald.com
Purpose–The purpose of this study is to provide an analysis of published marketing
research within the top four hospitality journals and suggest future research directions …

An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector

D Martín‐Consuegra, A Molina… - Journal of Product & Brand …, 2007 - emerald.com
An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

[图书][B] Hotel revenue management: From theory to practice

S Ivanov - 2014 - books.google.com
This research monograph aims at developing an integrative framework of hotel revenue
management. It elaborates the fundamental theoretical concepts in the field of hotel revenue …

Factors influencing consumer behavior and prospective purchase decisions in a dynamic pricing environment—an exploratory factor analysis approach

V Victor, J Joy Thoppan, R Jeyakumar Nathan… - Social Sciences, 2018 - mdpi.com
The rapid advancements in information and communication technology during the third
industrial revolution of the late 20th century has marked the beginning of a new era in the …

Digital transformation and revenue management: Evidence from the hotel industry

Z Alrawadieh, Z Alrawadieh, G Cetin - Tourism Economics, 2021 - journals.sagepub.com
To maximize their revenues and protect their market share against traditional competitors
(eg formal lodging businesses) and disruptive business models (eg Airbnb), the lodging …

Has revenue management become acceptable? Findings from an international study on the perceived fairness of rate fences

SE Kimes, J Wirtz - Journal of service research, 2003 - journals.sagepub.com
Demand-based pricing is underused in many service industries, because customers are
believed to perceive such pricing as unfair. Fencing can be highly effective in improving the …

Lean service operations: reflections and new directions for capacity expansion in outpatient clinics

LR LaGanga - Journal of operations management, 2011 - Elsevier
This field research in outpatient service operations examines original quantitative data on
appointments and analyzes a lean process improvement project that was conducted to …

Consumers' intentions to spread negative word of mouth about dynamic pricing for services: Role of confusion and unfairness perceptions

S Bambauer-Sachse, A Young - Journal of Service Research, 2024 - journals.sagepub.com
This paper examines the effects of dynamic pricing versus simple price differentiation for
services through price confusion and price unfairness perceptions on price-disadvantaged …

The moderating role of familiarity in fairness perceptions of revenue management pricing

J Wirtz, SE Kimes - Journal of Service Research, 2007 - journals.sagepub.com
Perceived fairness of revenue management (RM) pricing is a serious concern, as RM uses
different prices for fundamentally the same service. The authors examine the effects of …