Examining the mediating role of customer empowerment: the impact of chatbot usability on customer satisfaction in Jordanian commercial banks
HH Alshibly, A Alwreikat, R Morgos… - Cogent Business & …, 2024 - Taylor & Francis
This study examines the impact of chatbot usability on customer satisfaction in Jordanian
commercial banks, focusing on the mediating role of customer empowerment. Using a …
commercial banks, focusing on the mediating role of customer empowerment. Using a …
Unscrambling Financial Fraud With AI and Machine Learning in E-Commerce Transactions: Airing Into Ad Clicks, Credit Card Management
B Singh, C Kaunert, TK Kaushik - Navigating the Future of Finance in …, 2024 - igi-global.com
Financial fraud is a widespread problem in e-commerce that affects a number of industries,
including credit card handling and advertising clicks. The use of machine learning (ML) and …
including credit card handling and advertising clicks. The use of machine learning (ML) and …
Unraveling Financial Fraud With AI and Machine Learning: Screening Into Ad Clicks, Credit Card Management, and E-Commerce Transactions
B Singh, C Kaunert, G Singh - … for E-Commerce Data Security: Cloud …, 2024 - igi-global.com
As the financial sector navigates its trajectory into a digitized future, it stands at a crucial
juncture marked by unparalleled opportunities and risks. The emergence of artificial …
juncture marked by unparalleled opportunities and risks. The emergence of artificial …
TOE framework elements used on Artificial Intelligence implementation in the accounting and audit sector
M Mihai, A Dutescu - International Journal of Research in Business and …, 2024 - ssbfnet.com
The purpose of this article is to clarify the impact of technological, organisational, and
environmental contexts in which Artificial Intelligence solutions are implemented by the …
environmental contexts in which Artificial Intelligence solutions are implemented by the …
Enhancing Financial Advisory Services with GenAI: Consumer Perceptions and Attitudes through SDL and AIDUA Perspectives
Q Yang, YC Lee - 2024 - preprints.org
Financial institutions are currently undergoing a significant shift from traditional robo-
advisors to more advanced generative artificial intelligence (GenAI) technologies. This …
advisors to more advanced generative artificial intelligence (GenAI) technologies. This …
Proposal for Enhancing Legal Advisory Services in the Montenegrin Banking Sector with Artificial Intelligence
I Bošković, V Tabaš - 2024 28th International Conference on …, 2024 - ieeexplore.ieee.org
This paper examines the integration of Large Language Models (LLMs) and Retrieval-
Augmented Generation (RAG) in improving legal advisory services within the Montenegrin …
Augmented Generation (RAG) in improving legal advisory services within the Montenegrin …
AI–Driven Operational Efficiency & AI Adoption in Real Estate in Sweden
S Tayefeh, A Niklasson - 2024 - diva-portal.org
Artificial intelligence (AI) has gained tremendous popularity in recent years, influencing the
majority of industry sectors worldwide with its automation, generative, and analytical …
majority of industry sectors worldwide with its automation, generative, and analytical …