Purpose This study aims to propose a framework for identifying and measuring the gaps
between evaluation and goal setting in service supply chain (SSC) processes towards …

Purpose This study aims to provide a better understanding of how information technology
(IT) competency and knowledge management (KM) contribute to service supply chain …

Purpose The aim of this study is to develop a framework for measuring of service supply
chain (SSC) maturity process. Design/methodology/approach The main framework of the …

Abstract Knowledge infusion (KI) within consultant-supplier interfaces has a significant
impact on the service delivery performance (SP) of architecture, engineering, and …

Nowadays, environmental problems have attracted the attention of many craftsmen and
researchers. They have developed various policies and practices to protect the environment …

Purpose This exploratory study illustrated an integrated academic library supply chain
(IALSC) model to design the strategic planning management tool of the academic library …

Broadly, the sustainable practices for the manufacturing supply chain are considered as
environmental, social, and economic practices. But due to different characteristics of …

Ranking of the alternatives and selection of the most efficient and suitable supplier to meet
the company requirements, as these are defined by the manager, constitutes an important …

The main purpose of this research is to design a multi-level model of service drivers to
provide sustainable urban services by considering uncertainty. First, by reviewing the …

This research aimed to study the effect of digital-related capabilities on the competitive
advantage of small restaurants in Bangkok through supply chain agility. This is quantitative …