[HTML][HTML] A thematic review on using food delivery services during the pandemic: insights for the post-COVID-19 era
The food delivery service is the most typical and visible example of online-to-offline (O2O)
commerce. More consumers are using food delivery services for various reasons during the …
commerce. More consumers are using food delivery services for various reasons during the …
COVID or VOID: A systematic literature review of technology adoption and acceptance in hospitality and tourism since the breakout of COVID-19
A Iskender, E Sirakaya-Turk… - Tourism and …, 2024 - journals.sagepub.com
The purpose of this study was twofold. The first goal was to review and synthesize research
pertaining to 'technology acceptance and COVID-19'from the years 2020, 2021, and early …
pertaining to 'technology acceptance and COVID-19'from the years 2020, 2021, and early …
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Purpose This study aims to draw on customer experience theory to shed light on how hotel
in-room amenities foster customer experience, which continues to form brand attitude and …
in-room amenities foster customer experience, which continues to form brand attitude and …
Towards a unified model of consumers' intentions to use drone food delivery services
The aim of this study is to examine the factors influencing consumers' intentions to use drone
food delivery services drawing on four theories, namely the theory of planned behaviour …
food delivery services drawing on four theories, namely the theory of planned behaviour …
How do tourists' memorable local gastronomy experiences and their personal gastronomic traits influence destination loyalty? A fuzzy set approach
This study aims to analyse how memorable local gastronomic experiences and tourists'
gastronomy-related traits influence destination loyalty and future intentions. A fuzzy set …
gastronomy-related traits influence destination loyalty and future intentions. A fuzzy set …
[HTML][HTML] Exploring factors affecting consumer behavioral intentions toward online food ordering in Thailand
C Inthong, T Champahom, S Jomnonkwao… - Sustainability, 2022 - mdpi.com
Due to the COVID-19 epidemic, ordering food online has become very popular. This study
used a structural equation model to analyze the indicators that influence the decision to …
used a structural equation model to analyze the indicators that influence the decision to …
Does consumers' involvement in e-commerce last-mile delivery change after COVID-19? An investigation on behavioural change, maintenance and habit formation
The COVID-19 pandemic accelerates e-commerce adoption, which naturally induces an
expedited acceptance of innovative last-mile deliveries. Focusing on self-collection via …
expedited acceptance of innovative last-mile deliveries. Focusing on self-collection via …
[HTML][HTML] Factors associated with the adoption of drones for product delivery in the context of the COVID-19 pandemic in Medellin, Colombia
A Valencia-Arias, PA Rodríguez-Correa… - Drones, 2022 - mdpi.com
This study aims to identify the factors associated with the adoption of drone delivery in
Medellín, Colombia, in the context of the COVID-19 pandemic. For that purpose, it …
Medellín, Colombia, in the context of the COVID-19 pandemic. For that purpose, it …
Understanding customer attitudes and behaviors towards drone food delivery services: An investigation of customer motivations and challenges
Drones in food delivery (DFD) have been getting significant attention in recent years owing
to their ability to deliver food quickly without being affected by traffic, enhancing business …
to their ability to deliver food quickly without being affected by traffic, enhancing business …
Determinants of approach behavior for ChatGPT and their configurational influence in the hospitality and tourism sector: a cumulative prospect theory
Purpose This research paper aims to explore the concerns and determinants of travelers'
behavior toward ChatGPT in the hospitality and tourism context. It also examines the weight …
behavior toward ChatGPT in the hospitality and tourism context. It also examines the weight …