How can we improve buyer experiences for the operations of e-grocery platforms? Towards a unified framework for digital service operations

B Basu, D Chakraborty, AK Kar - International Journal of Production …, 2024 - Elsevier
Electronic grocery (e-grocery) retailing has increasingly gained prominence all over the
world, with India being no exception. However, the Indian e-grocery industry still has room to …

Online Retailing Operations: Is It Wise to Offer Free Sample Trial and Money-Back Guarantee Together?

J Lin, TM Choi, YH Kuo - Production and Operations …, 2024 - journals.sagepub.com
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operations, free sample trial (FST) and product return with money-back guarantee (MBG) …

An Empirical Investigation of Manufacturers' Operations Innovations in New Product Development Enabled by E-Commerce Platforms

Y Zhang, X Peng, X Zhao, Y Lei - Production and …, 2024 - journals.sagepub.com
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platforms are playing an increasingly important role in influencing manufacturers' supply …

Signaling Through Free Demos: Theory and Empirical Evidence

Y Liu, R Duan, Y Yu - Available at SSRN 4746283, 2023 - papers.ssrn.com
In the digital platform, firms often provide consumers with free demos for digital content. The
key questions we ask are how free demos signal product quality information and the …

A Blessing or a Curse: The Impact of Sampling in Crowdfunding Market

Z Liu, W You, Y Tan - Available at SSRN 4023437, 2022 - papers.ssrn.com
The crowdfunding market has developed fast in recent years. However, the problem of
information asymmetry in the market is still an issue for both backers and fundraisers …

Learning Path Matters: A Field Experiment on Strategies for Selling Data Products

T Lu, X Ma, Y Dou, F Huang, X Yuan - Available at SSRN 4378715, 2024 - papers.ssrn.com
With an increasing number of data-rich firms venturing into the realm of data sales to
generate new revenue streams, the operation of selling data remains understudied, which is …

Impact of Trial Feedback in Live Streaming e-Commerce: Evidence from Make-Up Products

W You, K An, Y Xie, Y Zhang, G Song, L Chen… - … Conference on E …, 2023 - Springer
Live streaming e-commerce grows rapidly recently and changes people's shopping style.
How to alleviate the information asymmetry which lowers the returns in live streaming e …

[图书][B] Essays on Emerging Digital Platform Policies

Z Fang - 2022 - search.proquest.com
This dissertation focuses on emerging policies and strategies on different digital platforms. In
three different contexts, the charitable crowdfunding, the streaming media, and the …

Exploratory literature review on free products: a structural topic model approach

E Decoene - 2023 - repositorio.ucp.pt
Free products and services have increased tremendously in the last decade as a market ing
technique and business strategy. We can observe this trend in the academic literature as …

[图书][B] Promotional Strategies on Online Platforms

Z Liu - 2022 - search.proquest.com
This dissertation studies various promotional strategies on online platforms by investigating
their empirical impact and comparing different policies by analytic models. In three different …