Information technology implementers' responses to user resistance: Nature and effects

S Rivard, L Lapointe - MIS quarterly, 2012 - JSTOR
User resistance has long been acknowledged as a critical issue during information
technology implementation. Resistance can be functional when it signals the existence of …

“Context” in healthcare information technology resistance: A systematic review of extant literature and agenda for future research

M Kumar, JB Singh, R Chandwani, A Gupta - International Journal of …, 2020 - Elsevier
Abstract Resistance to Healthcare Information Technologies (HIT) continues to be a major
challenge that hampers the realization of benefits. Attending to the noted significance of …

The SWORD is mightier than the interview: a framework for semi-automatic workaround detection

W van der Waal, I Beerepoot, I van de Weerd… - … conference on business …, 2022 - Springer
Workarounds can give valuable insights into the work processes that are carried out within
organizations. To date, workarounds are usually identified using qualitative methods, such …

[PDF][PDF] A comprehensive ERP bibliography–2000-2004

C Møller, P Kræmmergaard, P Rikhardsson… - Department of Marketing …, 2004 - Citeseer
This paper presents the development of a comprehensive ERP bibliography covering five
years from 2000 to 2004. The paper documents the work-in progress on an Endnote …

Beyond theoretical and methodological Pluralism in interpretive is research: the example of symbolic Interactionist ethnography

MTK Tan, W Hall - … of the Association for Information Systems, 2007 - aisel.aisnet.org
Over the years, interpretivism has been gradually gaining ground in Information Systems (IS)
research. At the heart of this interpretivist movement (which has helped to advance its …

Workaround identification as an instrument for work analysis and design: a case study on ePrescription

P Vassilakopoulou, V Tsagkas, N Marmaras - Work, 2012 - content.iospress.com
This paper investigates workarounds occurring while pharmacists use an electronic
prescription (ePrescription) application. ePrescription enables physicians to send …

A cybernetic theory of the impact of implementers' actions on user resistance to information technology implementation

S Rivard, L Lapointe - 2010 43rd Hawaii International …, 2010 - ieeexplore.ieee.org
This paper focuses on the information technology (IT) implementers' role in the dynamics of
user resistance to IT implementation. We adopt the notion of cybernetic control and …

Research on user resistance to information technology

L Lapointe, S Rivard - The Routledge companion to management …, 2017 - taylorfrancis.com
Espousing the view that resistance is not an instinctive reaction that users have when a new
information technology (IT) is implemented, our first objective was to uncover and synthesize …

An investigation into resistance practices at an SME consultancy

M Griffiths, B Light - Journal of Enterprise Information Management, 2009 - emerald.com
Prior research emphasises that organisational founders have a good deal of influence in
organisational development and, where information and communication technogies (ICTs) …

From “rules to interpret” to “rules to follow”: ePrescription in Greece

P Vassilakopoulou, V Tsagkas… - Electronic Journal of …, 2012 - academic-publishing.org
This paper aims to contribute to the on‑going discourse on how to design and introduce
governance technology for highly reliable professional work within healthcare. With this aim …